Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Besamat

Phoenix

Summary

Dedicated professional committed to exceeding performance standards and delivering exceptional customer service. A strong focus on understanding client needs ensures a positive experience that aligns with the highest expectations. Proven ability to foster relationships and create solutions that enhance satisfaction and loyalty. Passionate about contributing to team success and driving results that benefit both customers and the organization.

Overview

7
7
years of professional experience

Work History

Food Delivery Driver

DoorDash
07.2019 - Current
  • Delivered fresh food to customers across local area.
  • Picked up meals from local restaurants and dropped off at residential and business customer locations.
  • Carried food in insulated bags to maintain hot or cold temperature.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Reviewed orders before and after delivery to verify completeness, correct charges and customer satisfaction.
  • Navigated local streets and highways with ease using GPS system.
  • Analyzed customer address to determine best route for timely delivery.
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Maintained positive relationships with customers to promote further business opportunities.
  • Contacted customers prior to delivery to coordinate delivery times.
  • Resolved customers' complaints regarding products or services.

Driver

Uber
07.2019 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.

Caregiver

In Home Supportive Services
01.2019 - Current
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Assisted clients with maintaining good personal hygiene.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Helped clients get in and out of beds and wheelchairs.
  • Planned and prepared healthy meals and snacks for clients and provided assistance with eating when necessary.
  • Improved patient outlook and daily living through compassionate care.
  • Built strong and trusting rapport with clients and loved ones.

F1 Associate

Amazon
10.2023 - 06.2024

Operated efficiently in packing, rebin, and induct departments.

Consistently exceeded standard productivity benchmarks.

Warehouse Worker

Mjp Technologies
06.2018 - 08.2019

• Packed laptop and desktop computers for shipment

• Imaged Chromebooks with Linux operating system and pre-set the wifi for schools

  • Used scanners to track parcel information, condition or receipt.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.

• Set up and filled charging Chromebook carts

• Installed desktop computers and thermal printers for clients

Education

Some College (No Degree) - Game Design

Career Education Center
Camarillo, CA

Some College (No Degree) - Game Design

University of Colorado At Boulder
Boulder, CO

High School Diploma -

Ventura High School
Ventura, CA
06.2018

Skills

  • Customer Support
  • Communication
  • Computer operation
  • Unity game engine
  • C# coding
  • Visual scripting
  • Team work
  • Multitasking
  • Hardworking and responsible
  • Time management

Timeline

F1 Associate

Amazon
10.2023 - 06.2024

Food Delivery Driver

DoorDash
07.2019 - Current

Driver

Uber
07.2019 - Current

Caregiver

In Home Supportive Services
01.2019 - Current

Warehouse Worker

Mjp Technologies
06.2018 - 08.2019

Some College (No Degree) - Game Design

Career Education Center

Some College (No Degree) - Game Design

University of Colorado At Boulder

High School Diploma -

Ventura High School
Matthew Besamat