Matthew Cloud
Car Alarm Install Tech
Surprise,AZ
Summary
Skilled Car Alarm Install Tech and Installation Technician with a proven track record at Insured Dealer Services and TriWire Engineering Solutions. Excelled in blueprint interpretation and teamwork, enhancing system installations and customer satisfaction. Demonstrated expertise in schematic reading and problem-solving, significantly improving operational efficiency.
Developed skills in fast-paced, hands-on environment, focusing on precision and attention to detail. Expertise in troubleshooting, system installations, and client communication. Seeking to transition into new field, utilizing technical skills and problem-solving abilities. Reliable and always available when asked to work on scheduled off days.
Overview
12
12
years of professional experience
1
1
year of post-secondary education
Work History
Car Alarm Install Tech
Insured Dealer Services
Phoenix, AZ
01.2017 - Current
- Adhered to manufacturer schematics during installations, ensuring compliance at all times.
- Ensured proper functioning of alarm systems through thorough testing procedures.
- Maintained accurate records of installations performed, allowing for efficient follow-up support when needed.
- Collaborated with sales team to customize alarm system solutions for individual client needs.
- Responded to maintenance calls and troubleshot devices.
- Install 8 to 10 car alarms with GPS per day.
- Remove 20 to 30 car alarms with GPS that the customer does not purchase per day.
- Program 10 to 20 car alarms with GPS for new customers per day.
Installation Technician
TriWire Engineering Solutions (Cox Cable)
Phoenix, AZ
06.2013 - 12.2016
- Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
- Minimized downtime for customers by troubleshooting issues promptly after initial installation, ensuring smooth operation of systems installed.
- Collaborated with sales teams to ensure seamless transition from sales to installation, enhancing overall customer experience.
- Assisted in training new technicians, sharing best practices for efficient installations and high-quality results.
Education
Associates of Occupational Study - Automotive Technology
Universal Technical Institute
Avondale, AZ 01.2005 - 06.2006
Skills
Blueprint interpretation
Cable management
Network configuration
Schematic reading
Teamwork and collaboration
Problem-solving abilities
Excellent communication
Self motivation
Detail-oriented
Mechanical aptitude
Time management abilities
Physical fitness
Timeline
Car Alarm Install Tech
Insured Dealer Services
01.2017 - Current
Installation Technician
TriWire Engineering Solutions (Cox Cable)
06.2013 - 12.2016
Associates of Occupational Study - Automotive Technology
Universal Technical Institute
01.2005 - 06.2006
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