Matthew DeMars
Mesa
Summary
Accomplished professional with a proven track record at Uber Eats, excelling in customer satisfaction and timely service. Skilled in GPS navigation and vehicle safety, enhancing delivery efficiency. Strong communicator with a knack for problem-solving, fostering repeat business. Proficient in minor carpentry and drywalling, contributing to operational excellence and client satisfaction.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Professional with experience in maintenance and repair, ready to contribute effectively in this role. Known for strong problem-solving skills, reliability, and adaptability to changing needs. Skilled in carpentry, plumbing, and general repairs. Strong focus on teamwork and achieving results, ensuring tasks are completed efficiently and to high standards.
Overview
22
22
years of professional experience
Work History
Delivery Driver
Uber Eats
01.2021 - Current
- Delivered packages efficiently, maintaining high customer satisfaction and timely service.
- Operated GPS navigation systems to ensure accurate route planning and delivery timing.
- Inspected vehicles and maintained safety protocols to comply with transportation regulations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Verified accuracy of all deliveries against order forms.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Maintained clean and safe vehicle, contributing to positive image of company.
- Ensured timely and accurate delivery of packages to customer locations, enhancing overall satisfaction with service.
- Achieved record of zero accidents through adherence to traffic laws and safety protocols.
- Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
- Increased customer satisfaction, ensuring all deliveries met specified time frames and conditions.
Handyman
SideWork
08.2008 - Current
- Resolved client concerns promptly, cultivating strong relationships through effective communication and customer service excellence.
- Streamlined workflow processes by introducing innovative tools and technologies, improving overall operational efficiency across projects.
- Handled prep work for remodeling projects by plastering, sanding and finishing.
- Completed remodeling of residential bathrooms, kitchens and basements.
- Measured and marked cutting lines on materials, using rulers, pencils, chalk and marking gauge.
- Performed cabinet installation, door hanging and room framing.
- Developed strong relationships with clients, resulting in repeat business and positive referrals.
- Demonstrated versatility in handling diverse home improvement projects such as kitchen renovations, bathroom remodels, room additions, and outdoor living spaces.
- Collaborated with clients to determine project goals, establish budgets, and plan timelines for completion.
- Increased customer satisfaction by providing exceptional home improvement services, tailored to individual client needs.
- Conducted post-project follow-ups with clients to ensure their continued satisfaction with work completed.
- Utilized advanced tools and techniques for precise measurements, accurate installation, and superior craftsmanship.
Personal Caregiver
Arion Care Soultions
03.2008 - 06.2020
- Developed personalized care plans in collaboration with healthcare professionals and families.
- Implemented safety protocols, reducing risks and improving client well-being during care delivery.
- Coordinated transportation for clients to medical appointments, ensuring timely access to healthcare services.
- Enhanced communication between clients and families, fostering positive relationships and support networks.
- Promoted client health by assisting with daily hygiene tasks, medication administration, and regular exercise routines.
- Provided basic grooming and hygiene assistance to patients.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Implemented creative strategies to keep clients engaged in activities that promoted cognitive functioning and mental stimulation.
- Enhanced quality of life for clients by facilitating social activities and outings designed to engage and stimulate.
- Facilitated smooth transitions between medical appointments, therapy sessions, and other activities as needed for the client''s overall wellness journey.
- Increased comfort levels for clients with disabilities by implementing customized care plans.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Maintained entire family's schedule and organized events.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Managed household duties for clients, ensuring a clean and organized environment conducive to their wellbeing.
Collection Specialist
Iqor
09.2017 - 06.2019
- Negotiated payment arrangements with clients to resolve outstanding debts effectively.
- Analyzed account status reports to identify delinquent accounts and prioritize collection efforts.
- Developed and maintained strong relationships with clients to facilitate timely payments.
- Implemented process improvements that enhanced overall collections efficiency and reduced aging receivables.
Personal Caregiver
Rise
10.2008 - 03.2010
- Provided compassionate care to clients, ensuring comfort and dignity in daily activities.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Ensured client safety by closely monitoring their health conditions and promptly addressing any concerns or emergencies.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Managed household duties for clients, ensuring a clean and organized environment conducive to their wellbeing.
- Assisted clients in maintaining independence through consistent support and encouragement.
Night Supervisor
Hershfield's
04.2003 - 08.2008
- Supervised nightly operations to ensure safety and compliance with company policies.
- Monitored inventory levels, assisting in stock management and replenishment processes.
- Developed and maintained positive relationships with guests for satisfaction.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Coordinated nightly logistics, optimizing scheduling to meet delivery timelines and operational demands.
- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register operations, ensuring accurate drawer balances.
- Assisted customers with product inquiries, enhancing overall shopping experience.
Education
ABUS - Business
Maricopa Community Colleges, Chandler-Gilbert Community College
Chandler, AZ05-2014
High School Diploma -
Elk River High School
Elk River, MN06-2005
Skills
- Minor Carpentry
- Fence repair
- Pressure washing
- Drywalling
- Painting proficiency
- Plumbing maintenance
- Light fixture installation
- Flooring installation
- Appliance installation
- Painting
- Power tools
- Repair work
- Hand tools
- Household repairs
- Concrete work
- Contracted work
- Furniture assembly
- Grout repair
- Ceiling fan installation
- Indoor and outdoor painting
- Wallpaper removal
- Outdoor lighting installation
- Tiling mastery
Timeline
Delivery Driver
Uber Eats
01.2021 - Current
Collection Specialist
Iqor
09.2017 - 06.2019
Personal Caregiver
Rise
10.2008 - 03.2010
Handyman
SideWork
08.2008 - Current
Personal Caregiver
Arion Care Soultions
03.2008 - 06.2020
Night Supervisor
Hershfield's
04.2003 - 08.2008
ABUS - Business
Maricopa Community Colleges, Chandler-Gilbert Community College
High School Diploma -
Elk River High School
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