Summary
Overview
Work History
Education
Skills
Websites
Awards
Timeline
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Matthew Edwards

Matthew Edwards

Phoenix,AZ

Summary

Director-level Payments Leader with 20+ years of experience driving revenue growth through high-performing sales and account management teams. Expertise in Payments/FinTech solutions, client retention strategies, and cross-functional collaboration. Proven ability to coach diverse teams, optimize sales processes, and implement technology-forward payment solutions to exceed KPIs and revenue targets. Passionate about mentoring talent and delivering client-centric payment innovations.

Overview

23
23
years of professional experience

Work History

National Payables Sales and Account Management Leader

Western Alliance Bank
01.2022 - Current
  • Directed national Sales and Account Management teams to drive profitable growth in Commercial Card sales, client retention, and program expansion, aligning initiatives with firm-wide revenue goals and KPIs.
  • Spearheaded a 50% month-over-month increase in spend volume within one year, significantly accelerating payment revenue streams.
  • Increased top-tier ONE Card programs by 174%, enhancing client engagement and portfolio profitability.
  • Expanded the bank wide Commercial Card portfolio by 15% year-over-year through strategic sales execution and cross-functional collaboration.
  • Built and coached a world-class Account Management team focused on client success, escalation management, program growth, and Supplier Enablement initiatives.
  • Developed sales pipeline tracking and reporting tools, reducing sales-to-implementation cycle time from 8 weeks to under 1 week, boosting client onboarding efficiency.
  • Led the sale and deployment of an ePayables solution featuring Buyer-Initiated Payments (BIP), generating $35M in annual spend volume growth through technology-forward payment innovation.
  • Standardized pricing and proposal processes to ensure risk mitigation, regulatory compliance, and consistent client deliverables.
  • Collaborated cross-functionally with Treasury Management, Credit, and Product teams to design scalable processes that removed obstacles to sales growth and improved client delivery models.
  • Partnered with Executive Management to author and launch credit policies for Commercial Card approvals, balancing growth and risk management.
  • Designed and operationalized a Supplier Enablement campaign strategy, driving down costs and enhancing client experience in payment adoption programs.
  • Led cross-functional project teams, including senior executives, to transform internal payment processes and create incremental revenue streams for the firm through card-based disbursement models.

VP, Supplier Enablement Manager

BBVA USA/PNC
01.2017 - 01.2021
  • Led Supplier Enablement initiatives that drove virtual card adoption, automated client payment processes, and created incremental revenue growth for both clients and the firm through ePayables and Buyer-Initiated Payment (BIP) solutions.
  • Achieved 47.8% portfolio volume growth over four years by designing and executing strategic supplier enrollment campaigns, consistently exceeding annual market goals.
  • Partnered with C-Level executives and senior management to educate and deliver technology-forward payment solutions that increased operational efficiencies and improved cash flow for client organizations.
  • Influenced cross-functional Treasury Management and Commercial Banking teams (serving clients with $5M–$1B in revenue) to optimize implementation strategies, accelerate virtual card adoption, and drive revenue expansion initiatives.
  • Developed and delivered consultative sales presentations, ROI analyses, and strategic proposals tailored to client needs, enhancing sales team effectiveness and pipeline conversion rates.
  • Championed collaboration with internal stakeholders and third-party vendors to develop innovative payment strategies such as Phone & Portal Payments, enhancing client stickiness and expanding revenue streams.

VP, Merchant Key Account Manager

BBVA Compass
01.2015 - 01.2017
  • Led internal and external project teams during a Merchant Services platform conversion, ensuring a seamless transition through detailed project management and partner collaboration.
  • Increased total market revenue by exceeding goals through strategic portfolio management and vendor relationship growth.
  • Acted as escalation and resolution manager for high-profile client issues, maintaining client satisfaction and providing critical feedback to leadership on market dynamics.
  • Delivered expert-level insights into payment technologies, interchange pricing, and market strategy to internal partners and clients.

VP, Merchant Product Solutions Specialist

BBVA Compass
01.2006 - 01.2015
  • Drove direct sales, client retention, and organic portfolio growth by offering customized Merchant Services payment solutions across Treasury Management and Commercial Banking channels.
  • Collaborated with Relationship Managers to deliver customized payment solutions, optimizing cash flow and lowering receivables costs for clients.
  • Designed and delivered training programs that enhanced market penetration and increased revenue from payment solutions products.

Financial Services Consultant

Compass Bank
01.2004 - 01.2006
  • Provided a full spectrum of financial products to personal and business clients, consistently exceeding sales and service goals.
  • Mentored new hires on organizational culture and product knowledge, earning investment licenses (Series 6 and 63) through self-motivated learning.

Senior Teller

Compass Bank
01.2002 - 01.2004
  • Served as Lead Teller, supporting operations and sales while maintaining strong customer service and operational excellence.

Education

Visa Bankcard Management School -

01.2016

Bachelor of Science - Global Business

Arizona State University West
Phoenix, AZ
01.2004

Skills

  • Commercial Card & Payment Solutions
  • C-Level Internal and External Engagement
  • Coaching & Talent Development
  • Supplier Enablement Campaigns
  • Revenue Growth & Client Retention
  • Cross-Functional Team Leadership
  • Sales Strategy & Pipeline Management
  • Salesforce CRM Expertise & Design
  • Strategic Planning & Organizational Excellence
  • Supplier Enablement Campaigns
  • Microsoft PowerPoint, Word & Excel

Awards

  • Nominated to Emerging Leader Group, 01/2024
  • Achievement Award for PSS Outstanding Performance, 01/2013
  • Adelante Award for Partnership and Special Contribution, 01/2011
  • Annual Top Performer - Top Merchant Market Management, 01/2008
  • Annual Top Performer - Top Merchant Market Management, 01/2007
  • Annual Top Performer - Top Retail Financial Consultant in Arizona, 01/2005
  • Annual Top Performer - Top Customer Service Teller in Arizona, 01/2004

Timeline

National Payables Sales and Account Management Leader

Western Alliance Bank
01.2022 - Current

VP, Supplier Enablement Manager

BBVA USA/PNC
01.2017 - 01.2021

VP, Merchant Key Account Manager

BBVA Compass
01.2015 - 01.2017

VP, Merchant Product Solutions Specialist

BBVA Compass
01.2006 - 01.2015

Financial Services Consultant

Compass Bank
01.2004 - 01.2006

Senior Teller

Compass Bank
01.2002 - 01.2004

Bachelor of Science - Global Business

Arizona State University West

Visa Bankcard Management School -

Matthew Edwards