Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Matthew Manzano

Phoenix

Summary

Hardworking and passionate job seeker. Dependable candidate with time management and problem-solving skills.

Overview

4
4
years of professional experience

Work History

Warehouse

Homegoods
02.2024 - 05.2025
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Received and processed incoming stock to keep inventory levels accurate and up-to-date.

Team Member

Chic Fil A
02.2023 - 02.2024
  • Maintained productive, efficient approach to all tasks.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy

Support Lead

Five Below
12.2020 - 02.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas
  • Enforced company policies and regulations with employees.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.

Education

Associate of Arts - Behavioral Science

South Mountain Community College
05.2024

Skills

  • Flexible Hours
  • Team Leadership
  • Customer Service
  • Time Management
  • Safety and Cleanliness Standards
  • Building Customer Relationships
  • Energy and Physical Stamina
  • Positive Customer Engagement
  • Team Cooperation
  • Cash Counting
  • Exceeding Customer Expectations
  • Inventory and Stocking

Languages

English
Full Professional
Spanish
Limited Working

Timeline

Warehouse

Homegoods
02.2024 - 05.2025

Team Member

Chic Fil A
02.2023 - 02.2024

Support Lead

Five Below
12.2020 - 02.2023

Associate of Arts - Behavioral Science

South Mountain Community College

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Matthew Manzano