Matthew Manzano
Phoenix
Summary
Hardworking and passionate job seeker. Dependable candidate with time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Warehouse
Homegoods
02.2024 - 05.2025
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Loaded and unloaded delivery trucks promptly for further distribution.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
Team Member
Chic Fil A
02.2023 - 02.2024
- Maintained productive, efficient approach to all tasks.
- Addressed and resolved customer complaints in polite and professional manner.
- Greeted customers at counter to fulfill requests and answer questions.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Restocked supplies and prepared additional ingredients during downtime for expected busy
Support Lead
Five Below
12.2020 - 02.2023
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas
- Enforced company policies and regulations with employees.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
Education
Associate of Arts - Behavioral Science
South Mountain Community College
05.2024
Skills
- Flexible Hours
- Team Leadership
- Customer Service
- Time Management
- Safety and Cleanliness Standards
- Building Customer Relationships
- Energy and Physical Stamina
- Positive Customer Engagement
- Team Cooperation
- Cash Counting
- Exceeding Customer Expectations
- Inventory and Stocking
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Warehouse
Homegoods
02.2024 - 05.2025
Team Member
Chic Fil A
02.2023 - 02.2024
Support Lead
Five Below
12.2020 - 02.2023
Associate of Arts - Behavioral Science
South Mountain Community College