Matthew McGee
SCOTTSDALE
Summary
Results-driven Store Manager with robust expertise in operations management, marketing strategy, and team leadership. Proven ability to enhance customer engagement and streamline inventory management for optimal performance.
Overview
9
9
years of professional experience
2
2
Certifications
Work History
Co-Owner /Store Manager
Studio 22 Streetwear
Chandler
06.2020 - Current
- Managed daily operations and workflow at a busy streetwear retail location.
- Developed marketing campaigns to enhance brand visibility and customer engagement.
- Oversaw inventory management, ensuring stock levels met customer demand.
- Trained and mentored staff on sales techniques and product knowledge.
- Collaborated with suppliers to source high-quality materials for clothing lines.
- Designed store layout to create an inviting shopping experience for customers.
- Handled customer inquiries and resolved issues to maintain satisfaction levels.
- Implemented social media strategies to promote new product launches effectively.
- Managed day-to-day business operations including staffing, inventory management, budgeting, accounting, and payroll processing.
- Negotiated contracts with vendors and suppliers to secure the best terms possible.
- Coordinated special events such as product launches or promotional campaigns.
- Recruited, trained, evaluated, and supervised staff members across multiple departments.
Package Sorter
FedEx
Hunker
08.2017 - 05.2020
- Sorted packages efficiently for timely distribution within warehouse operations.
- Operated scanning equipment to track incoming and outgoing shipments accurately.
- Collaborated with team members to maintain organized work areas and improve workflow.
- Inspected packages for damages to ensure quality control during sorting process.
- Assisted in training new employees on sorting procedures and safety protocols.
- Managed inventory by logging package data into warehouse management systems daily.
- Communicated with supervisors regarding workflow challenges and potential improvements.
- Maintained cleanliness and safety standards throughout the sorting area consistently.
- Scanned barcodes on packages to ensure accuracy of delivery.
- Sorted parcels according to postcode destinations.
- Maintained a clean and safe work environment at all times.
- Stacked packages in designated areas for further processing.
- Inspected packages for signs of damage or tampering.
IT Intern
Steel Center
Pittsburgh
01.2017 - 08.2017
- Supported IT team in troubleshooting hardware and software issues.
- Assisted with network maintenance and system updates.
- Documented technical processes for user reference and training.
- Collaborated with staff to resolve technical support requests.
- Conducted research on emerging technologies for potential implementation.
- Prepared equipment for deployment, ensuring readiness and functionality.
- Maintained inventory of IT supplies and assisted with procurement tasks.
- Participated in team meetings to discuss project progress and challenges.
- Resolved customer service issues related to IT systems in a timely manner.
- Provided technical support to users with a variety of questions related to computer systems, software and hardware.
- Installed, configured and tested hardware components such as routers, switches, firewalls and servers.
- Monitored system performance to ensure optimal operation and security protocols are met.
- Configured network settings according to specified requirements.
- Collaborated with other team members to deliver high quality results within tight deadlines.
- Participated in planning meetings with other departments regarding future IT projects.
- Maintained inventory records of all hardware equipment used by the organization.
- Researched potential technology solutions that could improve efficiency within the organization.
- Developed user documentation for newly implemented IT systems.
Education
Associate of Applied Science - Cyber Security
Westmoreland County Community College
Youngwood, PA05-2020
Skills
- Inventory management
- Visual merchandising
- Marketing strategy
- Supplier negotiation
- Staff training
- Customer relationship management
- Problem solving
- Data analysis
- Budget development
- Supply chain management
- Visionary leadership
Certification
CompTia Network +
Timeline
Co-Owner /Store Manager
Studio 22 Streetwear
06.2020 - Current
Package Sorter
FedEx
08.2017 - 05.2020
IT Intern
Steel Center
01.2017 - 08.2017
Associate of Applied Science - Cyber Security
Westmoreland County Community College