Matthew Mcnabb
General Manager
Surprise,AZ
Summary
Dynamic General Manager with a proven track record at U-haul Moving And Storage, excelling in operations management and team building. Enhanced employee retention through innovative training programs and achieved significant sales growth by implementing effective motivational strategies. Skilled in performance improvement and fostering strong client relationships to drive long-term success.
Overview
15
15
years of professional experience
Work History
General Manager
Uhaul Moving And Storage
10.2020 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented operational strategies and effectively built customer and employee loyalty.
Operations Manager
Octane Raceway
10.2017 - 02.2020
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
General Manager
Budget Suites of America
04.2015 - 10.2017
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately..
- Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
Manager
K1 Speed
02.2011 - 04.2015
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Skills
Operations management
Goal setting
Training and development
Staff motivation
Project management
Performance improvement
Leadership and team building
Timeline
General Manager
Uhaul Moving And Storage
10.2020 - Current
Operations Manager
Octane Raceway
10.2017 - 02.2020
General Manager
Budget Suites of America
04.2015 - 10.2017
Manager
K1 Speed
02.2011 - 04.2015