Summary
Overview
Work History
Skills
Timeline
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Matthew Mcnabb

General Manager
Surprise,AZ

Summary

Dynamic General Manager with a proven track record at U-haul Moving And Storage, excelling in operations management and team building. Enhanced employee retention through innovative training programs and achieved significant sales growth by implementing effective motivational strategies. Skilled in performance improvement and fostering strong client relationships to drive long-term success.

Overview

15
15
years of professional experience

Work History

General Manager

Uhaul Moving And Storage
10.2020 - Current
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Implemented operational strategies and effectively built customer and employee loyalty.

Operations Manager

Octane Raceway
10.2017 - 02.2020
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.

General Manager

Budget Suites of America
04.2015 - 10.2017
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately..
  • Boosted employee retention by developing comprehensive benefits package and fostering positive work environment.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.

Manager

K1 Speed
02.2011 - 04.2015
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Skills

Operations management

Goal setting

Training and development

Staff motivation

Project management

Performance improvement

Leadership and team building

Timeline

General Manager

Uhaul Moving And Storage
10.2020 - Current

Operations Manager

Octane Raceway
10.2017 - 02.2020

General Manager

Budget Suites of America
04.2015 - 10.2017

Manager

K1 Speed
02.2011 - 04.2015
Matthew McnabbGeneral Manager