Summary
Overview
Work History
Education
Skills
Timeline
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Matthew Slama

Chandler

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

20
20
years of professional experience

Work History

Geek Squad Counter Agent

Best Buy
01.2023 - Current
  • Installed and configured hardware, software, systems, networks, printers, and scanners.
  • Provided recommendations on hardware purchases based on customer requirements.
  • Diagnosed hardware failures using diagnostic tools such as PC Doctor or Windows Event Viewer.
  • Provided technical support to users via telephone or remote access.
  • Provided training sessions for end users on how to use various software programs.

Sales Associate

Best Buy
07.2008 - 12.2022
  • Provided accurate information about products, prices and services.
  • Tracked sales performance metrics to identify trends in market place.
  • Demonstrated product features and benefits for customers' needs.

Infantryman

US Army
05.2005 - 06.2008
  • Developed defensive positions to protect against enemy attacks.
  • Inspected ammunition supplies to verify serviceability prior to use in field exercises or combat situations.
  • Coordinated fire support activities with other units on the battlefield.

Education

High School Diploma -

Chisago Lakes Senior High School
Lindstrom, MN
05-2005

Skills

  • Problem Solving
  • Sales proficiency
  • Conflict Management
  • Listening Skills
  • Complaint Handling
  • Customer Engagement
  • Returns processing
  • Product Merchandising

Timeline

Geek Squad Counter Agent

Best Buy
01.2023 - Current

Sales Associate

Best Buy
07.2008 - 12.2022

Infantryman

US Army
05.2005 - 06.2008

High School Diploma -

Chisago Lakes Senior High School

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Matthew Slama