Maura Lepley
Buckeye
Summary
Excellent communication and collaborative mindset. Learns quickly and adapts well. Ability to multi-task in a pressured environment. Skilled with streamlining workflows, process improvement and collaboration across service lines. Dedication and compassion with the ability to demonstrate and drive team and personal accountability. Professionalism with care and thoughtfulness. Intentional leadership.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Practice Manager
Banner Health Centers Sun City West and Peoria General/Colorectal Surgery
01.2019 - Current
- Financial management/Fiscal responsibility
- Coordinating with hospital directors and medical staffing
- Partnering with Recruitment to interview and hire top talent
- Coordinating with credentialing and onboarding teams
- Optimized resource allocation, ensuring timely delivery of services to clients without compromising quality.
- Ensured regulatory compliance in all aspects of practice management operations through diligent monitoring.
- Collaborated with senior leadership to develop strategic plans, aligning business objectives with market trends.
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Mentored junior staff members, providing guidance on career growth and skill development within the firm.
- Improved team performance with targeted training programs and regular performance evaluations.
- Addressed and remedied all patient or team member issues.
Practice Supervisor
Banner Gateway Orthopedics
10.2017 - 01.2019
- Managed daily operations for a busy medical practice, ensuring efficient workflow and timely care delivery.
- Led the selection process for new employees, identifying qualified candidates who contributed positively to the practice culture.
- Conducted regular performance evaluations for clinical staff members to provide constructive feedback and promote professional growth.
- Supervised team of over 40 office personnel.
- Timecard management (Use of Kronos)/time off requests and approvals
- Referral coordination
- Workflow improvement
- Monitoring and reporting phone stats and performance of phone team
- Enhanced team collaboration by implementing effective communication strategies within the practice environment.
Medical Assistant
Banner Gateway Orthopedics
02.2016 - 10.2018
- EMR data entry
- Vitals, Past medical history, social history, Medications
- Assist provider with procedures
- Patient education
- Wound care
- Staple and suture removal
- Wrapping
- Cast placement and removal
- Triage
- Injection prep and medication management
- Schedule management and application
Medical Assistant
Affinity Medical
04.2012 - 02.2016
- Front office-patient intake, collecting, scheduling, phone and fax, referrals, customer service/triage, supply ordering, stocking, entering billing codes in EMR, maintaining EMR updates and creating the schedule, scanning
- EMR data entry
- Vitals, Past medical history, social history, Medications
- Phlebotomy
- Injections (medications, immunizations, vitamins)
- Urine Dip/UPT/Cultures
- Assist provider with procedures
- Patient education
- Ear Lavage and Throat Swabs
- Create lab requisitions (process specimens)
- Triage
- Room prep, equipment management, cleaning and autoclave
- While employed at Affinity Medical I also worked for Singulex as a Phlebotomist
- I drew, processed and shipped their advanced cardiovascular blood panel
- I only worked for them a short time as the provider chose not to continue using their Lab
Extern
Banner Desert Occupational Health
02.2012 - 03.2012
- Used EMR system
- Vitals and patient histories
- Audio, PFT testing and EKG’s
- Proficient in phlebotomy, medication injections and immunizations
- Urine and Hair drug screening
- Titmus and Snellen Eye Exams
- Mask fitting
- Assisted the providers with suturing/preparing the injured patient for the providers
- Assisted in the care of ~100 patients per day
Education
Medical Assistant Certification -
PIMA Medical Institute
Mesa, AZ04.2012
Licensed Massage Therapist -
Colorado Springs Academy of Therapeutic Massage
01.1997
Diploma -
Pueblo County High School
01.1994
Skills
- Operational efficiency
- Innovation and creativity
- Patient safety
- Staff development
- Workflow efficiency
- Referral management
- Electronic health records
- Problem-solving abilities
- Interpersonal skills
Certification
RMA exam, 08/01/16, Passed
Additional Information
For more work history information please feel free to reach out.
Timeline
Senior Practice Manager
Banner Health Centers Sun City West and Peoria General/Colorectal Surgery
01.2019 - Current
Practice Supervisor
Banner Gateway Orthopedics
10.2017 - 01.2019
Medical Assistant
Banner Gateway Orthopedics
02.2016 - 10.2018
Medical Assistant
Affinity Medical
04.2012 - 02.2016
Extern
Banner Desert Occupational Health
02.2012 - 03.2012
Licensed Massage Therapist -
Colorado Springs Academy of Therapeutic Massage
Diploma -
Pueblo County High School
Medical Assistant Certification -
PIMA Medical Institute
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