Max Siqueiros
San Luis
Summary
Dynamic customer service professional with experience at Advanced Call Center Technologies, excelling in problem-solving and sales. Bilingual and adaptable, I effectively resolved inquiries and enhanced customer satisfaction. Proficient in forklift operation, I consistently maintained high standards in fast-paced environments, contributing to team success and operational efficiency.
Landscaper willing to handle various landscaping duties in all weather conditions. Uses high degree of dexterity when handling tools and equipment. Works for sustained periods of time maintaining concentrated attention to detail.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Triage Customer Service Representative
Arizona Department of Economic Security
Yuma
10.2024 - 12.2024
- Assisted customers with inquiries and resolved issues promptly.
- Handled high-volume calls while maintaining professional communication standards.
- Documented customer interactions accurately in the company database.
- Educated customers on product features and services effectively.
Landscaping Crew Member
Western Landscaping
Phoenix
02.2024 - 09.2024
- Maintained landscapes by planting flowers, shrubs, and trees.
- Operated lawn care equipment for mowing and trimming tasks.
- Conducted regular maintenance on tools and machinery for optimal performance.
- Operated mowers, trimmers, and other landscaping equipment to maintain lawns and gardens.
- Removed debris from grounds such as leaves, twigs, branches using hand tools or power equipment.
Pile Driver
SOLV Energy
Desert Center
01.2023 - 10.2023
- Pile driving, production, battery storage.
- Groundman, torque tube, racking labor.
- Assisted in loading and unloading equipment at job sites efficiently.
Forklift Operator
Solaris global
Reno
01.2022 - 12.2022
- Shipping and receiving, administration work.
- Followed safety protocols to minimize risks in warehouse operations.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
Groundsman/Laborer
Sukut Construction
El Campo
09.2021 - 12.2021
- Rigging
- Cleared debris and maintained clean work environments at construction locations.
- Checked machinery and performed routine maintenance to prevent malfunction.
Customer Service Representative
Advanced Call Center Technologies, LLC
San Luis
01.2016 - 05.2021
- Inbound and outbound (sales) involve hearing customer requests, resolving issues, data entry, and closing sales.
- Provided exceptional customer support via phone.
- Resolved customer inquiries and complaints efficiently and professionally.
- Answered customer inquiries and provided accurate information regarding products and services.
Education
Highschool -
San Luis High School
San Luis, AZSkills
- Bilingual
- Customer service
- Sales
- Outbound sales
- Heavy lifting
- Forklift
- Adaptability to change
- Equipment operation
- Problem solving
Certification
- Pd10 Operator, 02/23, 09/26
- Pile Driver PD 5&10 Remote
Timeline
Triage Customer Service Representative
Arizona Department of Economic Security
10.2024 - 12.2024
Landscaping Crew Member
Western Landscaping
02.2024 - 09.2024
Pile Driver
SOLV Energy
01.2023 - 10.2023
Forklift Operator
Solaris global
01.2022 - 12.2022
Groundsman/Laborer
Sukut Construction
09.2021 - 12.2021
Customer Service Representative
Advanced Call Center Technologies, LLC
01.2016 - 05.2021
Highschool -
San Luis High School