Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Maximo Yglesias

Phoenix

Summary

I'm a motivated server with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

7
7
years of professional experience

Work History

Server

Texas Roadhouse Steakhouse
Columbia, MD
08.2023 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Assistant Instructor

Ground Control MMA
Columbia, MD
04.2023 - 07.2024

My responsibilities were to teach technique, assist with students, greet parents, and most importantly to make sure the kids on the mats were safe and having a good time.

Clerk/Cook

QuikTrip
Phoenix, AZ
01.2021 - 01.2022

My third job was at gas station franchise that was known for its stellar customer service

and its well kept stores. My responsibilities were dynamic and demanding in this

company. I had a role to play in almost every aspect there is to running a gas station.

From helping customers with questions and problems, too being in our store kitchen from

opening to closing, to hustling up to the cash register to assist my teammates in getting

rid of a line of waiting customers in less than a minute. One of the key lessons I learned

while at QT (QuikTrip) was to move with a purpose. Never drag your feet, and also be

aware of who is coming in and out of your store. And work with a smile on your face

because you never know who might need it.

Cashier/Cook

McDonald's
Phoenix, AZ
01.2019 - 01.2021

My second job was handling orders and preparing orders at McDonald's. The work was

extremely fast pace, and was at times overwhelming. Many complex and different orders

would come through all the time. My job was to make these orders as simple as I could to

the kitchen, so the food would be made properly and fast. Sometimes we would be short

staffed, and my responsibilities would double. I would now have to handle cash, while

also preparing orders, bagging orders, and then hand them out. The work sometimes had

a lot going on, but I manage to keep my emotions in check and rarely have mess ups. Our

locations was one of top 3 locations in all of Arizona.

Organizer (Part-Time)

Tilda Manor
Mesa, AZ
06.2017 - 07.2019

At 15, I began my first job with my father. It was simple work, but taught me vaulable

lessons like patience and accountability. My responsibilities were take existing medical

files and copy/fax them into a digital folder and/or usb. Simple work but with a run down

fax machine and boxes filled with files, it became much more tedious. The machine

constantly broke down, when I was in the middle of scanning files and wifi issues were

daily. But with determination and a lot patience I was able to get all 100 out of 100 boxes

scanned and copied into their right location.

Education

High School Diploma -

Barry Goldwater High School
Phoenix, Arizona
05.2021

Skills

  • PowerPoint/Excel
  • Adaptable team member when in a team
  • Time security/management
  • Active Listener
  • Customer Service
  • Cash Handling
  • Hospitality service expertise
  • Order Accuracy

References

Lucas Montalavo, (240)869-8959, Ground Control MMA (Head Instructor)

Manny D. ; (623)707-9954, QuikTrip (Manager)

Kim. K / Veronica W. / Nick P. / Diana C. ; (410)872-1140 (Manager Staff)

Timeline

Server

Texas Roadhouse Steakhouse
08.2023 - 07.2024

Assistant Instructor

Ground Control MMA
04.2023 - 07.2024

Clerk/Cook

QuikTrip
01.2021 - 01.2022

Cashier/Cook

McDonald's
01.2019 - 01.2021

Organizer (Part-Time)

Tilda Manor
06.2017 - 07.2019

High School Diploma -

Barry Goldwater High School
Maximo Yglesias