Maximus Pankratov
Tempe
Summary
Dynamic Team Lead with a proven track record at Hawaiian Bros, excelling in operations management and quality control. Enhanced team performance through effective mentoring and training programs, while ensuring compliance with safety standards. Recognized for resolving customer issues swiftly, fostering a culture of excellence and collaboration.
Overview
2
2
years of professional experience
Work History
Team Lead
Hawaiian Bros
Tempe, AZ
10.2025 - Current
- Implemented training programs for new employees, enhancing onboarding experience.
- Coordinated special events and catering orders, ensuring seamless execution and customer delight.
- Mentored team members in essential techniques for job task completion.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Worked different stations to provide optimal coverage and meet production goals.
Team Lead
MAD Greens
Tempe, AZ
01.2025 - 10.2025
- Resolved customer issues promptly, maintaining high satisfaction levels through effective communication.
- Trained new team members by relaying information on company procedures and safety requirements.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Team Lead
Panera Bread
Tempe, AZ
09.2024 - 08.2025
- Oversaw daily operations, ensuring compliance with health and safety standards.
- Mentored team members, fostering a collaborative and efficient work environment.
- Streamlined inventory management processes to reduce waste and improve stock accuracy.
Education
No Degree - Psychology
Northern Arizona University
Flagstaff, AZSkills
- Quality control
- Workplace safety
- Operations management
- Product management
- Regulatory compliance
- Equipment maintenance
- Work assignment delegation
Languages
Russian
Limited Working
Timeline
Team Lead
Hawaiian Bros
10.2025 - Current
Team Lead
MAD Greens
01.2025 - 10.2025
Team Lead
Panera Bread
09.2024 - 08.2025
No Degree - Psychology
Northern Arizona University