Maxine Blanchard
Shift Lead Deli
Lake Havasu City
Summary
Dedicated professional with strong background helping with customer orders, cooking and store cleanliness. Tirelessly completes demanding work in high-volume settings. Service-oriented, punctual and hardworking with excellent people skills.
Attentive individual offering many years of experience in counter work. Committed to delivering great service and highly efficient in processing cash and credit card payments.
Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.
Overview
6
6
years of professional experience
Work History
Deli Clerk
Safeway
Lake Havasu City
01.2023 - Current
- Prepared and sliced a variety of meats and cheeses for customer orders.
- Assisted customers with product selection and answered inquiries about deli offerings.
- Maintained cleanliness and organization of the deli display cases and work areas.
- Greeted customers in a friendly and professional manner.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment, and floors, removing trash and maintaining machinery.
- Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
- Trained new employees on proper handling of food, safety protocols, and customer service techniques.
- Rotated product on shelves to ensure freshness.
- Stocked shelves with fresh items daily.
- Prepared all food orders according to customer specifications.
- Updated food displays, cases and other customer-facing areas to increase sales of special items.
- Offered samples to promote and upsell specials.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Informed customers of deli specials to increase profits.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
Tire and Lube Technician
Walmart
Kingman
01.2022 - 12.2022
- Performed tire rotations and replacements on various vehicle makes and models.
- Inspected vehicles for fluid leaks and tire wear during service appointments.
- Assisted customers in selecting appropriate tire options based on needs.
- Educated customers about routine maintenance schedules and best practices.
- Performed oil changes, lube jobs, filter replacements, and other minor maintenance services on customer vehicles.
- Checked all fluid levels including engine oil, transmission fluid, coolant, power steering fluid, brake fluid and windshield washer solvent.
- Followed safety protocols when handling hazardous materials such as oils or antifreeze.
- Tested batteries in order to determine their state of charge.
- Repaired punctures and patched tubes as needed.
- Checked tire pressure and performed tire repairs, installations and maintenance tasks.
Starbucks Barista
Safeway
Kingman
09.2020 - 03.2022
- Prepared espresso beverages following standardized recipes and customer preferences.
- Managed cash register transactions, ensuring accurate handling of cash and credit payments.
- Educated customers on menu items and made personalized beverage recommendations.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Maintained calm demeanor during high-volume periods and special events.
Education
Lake Havasu High School
Lake Havasu City, AZSkills
- Preparation techniques
- Food safety
- Customer service
- Inventory management
- Team collaboration
- Sales promotion
- Time management
- Attention to detail
- Effective communication
- Problem solving
- Training and mentoring
- Cleanliness standards
- Cleaning and sanitizing
- Honesty and integrity
- Point of sale operation
- Inventory oversight
- Quality inspections
- Inventory control
- Machine safety
- Equipment monitoring
- Data entry
- Flexible schedule
- Work area maintenance
- Hospitality and accommodation
- Heavy lifting
Timeline
Deli Clerk
Safeway
01.2023 - Current
Tire and Lube Technician
Walmart
01.2022 - 12.2022
Starbucks Barista
Safeway
09.2020 - 03.2022
Lake Havasu High School