Maxwell Rose
Mesa
Summary
Detail-oriented Wedding Planner Assistant with experience at Woods Wedding Service. Expertise in vendor contract management and logistics coordination, ensuring seamless event execution. Proven ability to enhance client satisfaction through effective communication and organization.
Overview
13
13
years of professional experience
Work History
Wedding Planner Assistant
Woods Wedding Service
12.2025 - Current
- Coordinated logistics for wedding events, ensuring seamless execution of schedules and vendor arrangements.
- Assisted in creating personalized wedding timelines and checklists to enhance client engagement and satisfaction.
- Supported lead planner in managing budgets and vendor contracts to maximize resource allocation efficiency.
- Developed relationships with vendors to secure services and negotiate favorable terms for clients.
- Organized venue site visits and tastings, providing clients with tailored options that align with their vision.
Southwest Auto Glass CSR
Southwest Auto Glass
08.2018 - 12.2025
- Resolved customer inquiries, providing accurate information and solutions promptly.
- Managed order processing and scheduling for glass replacement services effectively.
- Trained new team members on customer service protocols and system usage.
- Implemented feedback mechanisms to enhance customer satisfaction and service quality.
- Monitored service quality, ensuring adherence to company standards and policies.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Safepro Auto Glass
New Image Auto Glass
01.2013 - 01.2017
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
Education
High School Diploma -
Sequoia High School
Mesa, AZSkills
- Client relationship building
- Exceptional organization
- Guest management
- Customer service
- Active listening
- Critical thinking
- Data entry
- Customer relations
- Complaint handling
Timeline
Wedding Planner Assistant
Woods Wedding Service
12.2025 - Current
Southwest Auto Glass CSR
Southwest Auto Glass
08.2018 - 12.2025
Safepro Auto Glass
New Image Auto Glass
01.2013 - 01.2017
High School Diploma -
Sequoia High School