Maya Ballesteros
Tucson
Summary
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Barista
Black Rock Coffee
10.2025 - Current
- Made proper drinks with the correct ingredients. Maintained store cleanliness and complied with health code standards. Operated the cash register, balancing the till. Greeted customers at the drive-through and cash-out window. Updated inventory regularly.
- Prepared high-quality beverages according to standard recipes and customer preferences.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety standards.
- Provided exceptional customer service, effectively addressing inquiries and resolving issues promptly.
Carwash Associate
Tommy’s Express Carwash
10.2024 - 07.2026
- Greeted customers and explained promotional offers and membership options to enhance customer awareness. Responsible for meeting sales goals for memberships sold. Proactively engaged with customers in vacuum parking lot to promote services, guide vehicles on conveyor belt, ensure cleanliness of wash tunnel and surrounding areas. Additionally, maintained cleaning chemicals, machines, and vehicles to ensure operational efficiency.
- Operated car wash equipment efficiently to deliver high-quality service.
- Trained new associates on safety protocols and operational procedures.
- Monitored inventory levels to ensure availability of cleaning supplies and materials.
Sales Associate
Tilly’s
10.2024 - 01.2025
- Maintained merchandise presentation by organizing all clothing items and objects according to store standards. Assisted in various departments to ensure smooth operations.
- Delivered exceptional customer service to enhance shopping experiences.
- Managed inventory levels and organized merchandise displays effectively.
- Assisted in training new team members on sales techniques and policies.
Sales Associate
Nike
05.2023 - 08.2024
- Maintained store cleanliness and organization for optimal customer experience. Operated cash register, processed inventory, and assisted customers on sales floor to support daily operations. Promoted and sold store carwash memberships, contributing to increased customer engagement.
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Maintained store presentation standards, ensuring product displays were visually appealing and organized.
- Processed sales transactions accurately using point-of-sale systems, improving checkout efficiency.
Education
No Degree - Psychology
Pima Community College
Tucson, AZ07.2026
Highschool Diploma - N/A
Salpointe Catholic High School
Tucson, AZ05.2022
No Degree - General Studies
University of Arizona
Tucson, AZ01.2028
Skills
- Customer service
- Point of sale
- Machine operation
- Organization
- Attention to detail
- Time management
- Coordination
- Problem solving
- Teamwork
- Leadership
- Adaptability
- Flexibility
- Strong work ethic
- Friendly and outgoing
- Collaborative
- Shift management
Timeline
Barista
Black Rock Coffee
10.2025 - Current
Carwash Associate
Tommy’s Express Carwash
10.2024 - 07.2026
Sales Associate
Tilly’s
10.2024 - 01.2025
Sales Associate
Nike
05.2023 - 08.2024
No Degree - Psychology
Pima Community College
Highschool Diploma - N/A
Salpointe Catholic High School
No Degree - General Studies
University of Arizona