MAYA OXBORROW
Casa Grande,AZ
Summary
Proven track record in enhancing tenant relations and optimizing property performance at Davlyn Investments. Excelled in relationship building and property inspections, significantly improving resident satisfaction. Skilled in accounting operations and known for a meticulous attention to detail, consistently achieving high standards in tenant service and operational efficiency.
Overview
13
13
years of professional experience
Work History
Property Director
Davlyn Investments
06.2025 - Current
- Acted in as Property Director while Manager was on Leave for a 294 unit property.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Resolved payroll discrepancies quickly and successfully.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
Assistant Property Manager
Davlyn Investments
09.2024 - Current
- Collected first month's rent along with security deposit prior to move-in date.
- Collected monthly assessments, rental fees, deposits and payments for 291 units
- Organized community events to foster positive relationships among residents.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Reviewed completed applications and assessed household information against file history and program regulations.
- Recommended clarifications and changes in program policies to director of property management.
- Coordinated tenant move-ins and move-outs, lease renewals and evictions as necessary.
- Prepared documents for court proceedings related to evictions or other legal matters.
- Processed evictions notices as needed according to state laws and court orders.
Account Receivable Specialist
Greystar
08.2023 - 09.2024
- Checked postings and documents for correctness, accuracy and proper coding.
- Recorded debit, credit and account transactions in computer spreadsheets and databases.
- Processed deposits for customers on a daily basis.
- Inspect ledgers and lease charges for quality assurance.
- Prepared reports summarizing collections activities.
- Assisted with billing inquiries, coding and collections activities.
- Managed invoicing processes and ensured timely billing for clients.
Assistant Property Manager
Davlyn Investments
12.2021 - 08.2023
- Developed strategies for due diligence activities such as assisting with takeover process.
- Collected first month's rent along with security deposit prior to move-in date.
- Collected monthly assessments, rental fees, deposits and payments.
- Organized community events to foster positive relationships among residents.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Reviewed completed applications and assessed household information against file history and program regulations.
- Recommended clarifications and changes in program policies to director of property management.
- Coordinated tenant move-ins and move-outs, lease renewals and evictions as necessary.
- Prepared documents for court proceedings related to evictions or other legal matters.
- Processed evictions notices as needed according to state laws and court orders.
Leasing Agent
Greystar
05.2020 - 12.2021
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Inspected vacant units and ensured they were ready for showings.
- Conducted informative and personalized tours, resulting in new leases.
- Marketed property to prospective tenants by giving tours and pointing out key features.
- Implemented online and virtual tours for property.
- Checked rental eligibility by following company's verification process.
- Participated in community events related to leasing activities or tenant relations.
Chiropractic Assistant
Davis Chiropractic Health & Wellness
02.2019 - 05.2020
- Assisted with marketing efforts, including social media management and event planning.
- Performed routine clinical tasks to support patients and doctors.
- Maintained patient records and updated information in the electronic health record system.
- Led patients to exam rooms, answered general questions, and prepared patients for the chiropractor.
- Began muscle work to enhance patient experience and improve adjustment.
Receptionist/Salon Coordinator
Avalon Cosmetology School
12.2017 - 02.2019
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Greeted visitors and provided them with assistance.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Documented and reported on student grades in compliance with school policies.
- Coordinated guest speakers from salons and spas to share their expertise with students.
- Checked guests in quickly and introduced customers to professionals.
- Processed payments for services rendered using cash register system.
- Reviewed customer feedback surveys to identify areas where improvements could be made.
- Maintained accurate attendance records for hours needed purposes.
- Assisted clients with inquiries, providing information on services and school programs.
Horseback Riding Instructor
Superstition Farms/SELF
01.2013 - 09.2017
- Provided lessons to riders of all ages and skill levels.
- Assisted in teaching special events such as birthday parties or summer camps for children interested in learning about horses.
- Managed the daily care of multiple horses in the barn including feeding, watering, turning out, cleaning stalls, paddocks and administering medications as needed.
- Scheduled riding clinics, summer camps and pony parties to boost revenue.
- Scheduled appointments with veterinarians for routine check ups or emergency visits when necessary.
Education
High School Diploma -
Mountain View High School
Mesa, AZ05.2017
Skills
- Security deposit refunds
- Relationship building and rapport
- Property tours and inspections
- Tenant issue resolution
- Housing regulations
- Application process proficiency
- Telephone and email etiquette
- Accounting operations
- Data entry
- Organization
- Attention to detail
- Payment collection
- Customer service-focused
- Invoice processing
- Accounts payable
Timeline
Property Director
Davlyn Investments
06.2025 - Current
Assistant Property Manager
Davlyn Investments
09.2024 - Current
Account Receivable Specialist
Greystar
08.2023 - 09.2024
Assistant Property Manager
Davlyn Investments
12.2021 - 08.2023
Leasing Agent
Greystar
05.2020 - 12.2021
Chiropractic Assistant
Davis Chiropractic Health & Wellness
02.2019 - 05.2020
Receptionist/Salon Coordinator
Avalon Cosmetology School
12.2017 - 02.2019
Horseback Riding Instructor
Superstition Farms/SELF
01.2013 - 09.2017
High School Diploma -
Mountain View High School