Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sergeant – Field Security Officer
Intercon Security
Phoenix
11.2025 - Current
Monitored access points to ensure security and safety protocols were followed.
Conducted regular patrols to detect suspicious activities and potential threats.
Responded promptly to alarms and emergencies, ensuring swift resolution of incidents.
Collaborated with law enforcement during investigations and security assessments.
Prepared detailed reports on daily activities and incidents for management review.
Trained new security staff on protocols, procedures, and emergency response techniques.
Inspected premises regularly for hazards or security vulnerabilities needing attention.
Managed surveillance systems to monitor premises and identify potential risks effectively.
Security Surveillance Investigator
Iss Action
01.2024 - 11.2025
Analyzed video footage to identify patterns and validate claims.
Collaborated with law enforcement agencies to support investigations.
Prepared detailed reports summarizing findings and recommendations.
Utilized advanced surveillance technology and equipment for optimal results.
Maintained a high level of professionalism while conducting investigations, ensuring ethical conduct at all times.
Assisted clients in developing and implementing effective security measures based on the findings of surveillance investigations.
Increased client satisfaction through timely updates on investigation progress and maintaining confidentiality.
Conducted surveillance to gather evidence for insurance fraud investigations.
Utilized advanced monitoring equipment to track subjects discreetly.
Prepared detailed reports documenting findings and observations from investigations.
Collaborated with law enforcement to support case development and prosecution.
Supervisor – Porter / Security Guard
Deployed Services
Tucson
04.2024 - 01.2025
Assist with detainees with providing with essential needs. Assisting with providing security for the tent ensuring that there no safety risk to the work environment.
Supervised daily operations to ensure efficient workflow and team performance.
Trained staff on safety protocols and operational procedures for compliance.
Coordinated inventory management processes to maintain stock levels effectively.
Implemented process improvements to enhance operational efficiency and productivity.
Facilitated team meetings to communicate updates and resolve workflow issues.
Supervisor – Customer Service Representative
Triple AAA Roadside
Tucson
08.2022 - 01.2024
Ensure customers are getting great service
Answering calls for customers
Trained new representatives in company policies and customer interaction techniques.
Managed escalated customer inquiries to ensure timely and effective resolutions.
Supervised daily operations to maintain high service standards and efficiency.
Lead Shift Merchandiser
Survey.com
03.2021 - 12.2022
Assisting with directing staff for build onPlanograms, mods, freight, building counters
CNA/Caregiver
Northwoods
04.2019 - 03.2021
Assist Elders with daily living functions such as dental care, feeding, bathing, dressing/ undressing, nail care, hair care, and shaving according to expressed preference. Assist with lifting, turning, moving, positioning, transporting residents into and out of the beds, chairs, bathtubs, wheelchairs, lifts, and etc Wear and/or use safety equipment and supplies(gait belt, mechanical lifts, etc..) when lifting or moving residents in accordance with a plan of care