Summary
Work History
Education
Skills
Timeline
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Maylene Watahomigie

Summary

Adept at transforming paper records into secure digital formats for the Hualapai Tribe, I excel in records management and safeguarding sensitive information. My background in customer service and problem-solving significantly enhanced client satisfaction and operational efficiency. Known for exceptional organizational skills and a collaborative spirit, I consistently improve processes and team dynamics.

Work History

Records Specialist

Hualapai Tribe
  • Scanned paper records to transfer to digital filing systems.
  • Safeguarded sensitive information from unauthorized access using encryption technologies and strict adherence to confidentiality policies.
  • Improved customer service response times by efficiently locating and providing requested documentation when needed.
  • Ensured accurate recordkeeping by regularly auditing and updating database information.

Receptionist

Hualapai Tribe
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Cashier Supervisor

Grand Canyon Resort Corporation
  • Quickly and accurately counted drawers at start and end of each shift.
  • Built positive relationships with customers to increase repeat business.
  • Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
  • Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.

Human Resources Receptionist

Grand Canyon Resort Corporation
  • Scanned paper records to transfer to digital filing systems.
  • Safeguarded sensitive information from unauthorized access using encryption technologies and strict adherence to confidentiality policies.
  • Improved customer service response times by efficiently locating and providing requested documentation when needed.
  • Ensured accurate recordkeeping by regularly auditing and updating database information.

Education

Diploma - HS

Flandreau Indian School
Flandreau, SD
05.2009

Skills

  • Audit preparation
  • Document scanning
  • Records management
  • Software applications
  • Clerical skills
  • Appointment scheduling
  • Phone answering
  • Teamwork
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking
  • Multitasking Abilities
  • Reliability
  • Organizational skills
  • Excellent communication
  • Critical thinking

Timeline

Records Specialist

Hualapai Tribe

Receptionist

Hualapai Tribe

Cashier Supervisor

Grand Canyon Resort Corporation

Human Resources Receptionist

Grand Canyon Resort Corporation

Diploma - HS

Flandreau Indian School

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Maylene Watahomigie