Maylene Watahomigie
Clarkdale
Summary
Highly-motivated worker with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
9
9
years of professional experience
Work History
Tribal Ambassador
Grand Canyon Resort Corporation
Peach Springs
05.2025 - 08.2025
- Engaged guests to enhance their experience at Grand Canyon Resort.
- Guided visitors through tribal amenities and local attractions.
- Assisted in organizing special events and activities for guests.
- Collaborated with team members to ensure smooth operations.
- Provided feedback on guest preferences to improve services.
Gift Shop Cashier
Grand Canyon Resort Corporation
Peach Springs
12.2024 - 05.2025
- Processed customer transactions accurately using point-of-sale system.
- Managed cash drawer and balanced daily sales reports.
- Assisted customers with product selection and inquiries.
- Restocked merchandise and ensured displays were organized.
- Handled customer complaints professionally and effectively resolved issues.
Human Resources Clerk
Grand Canyon Resort Corporation
Peach Springs
05.2022 - 01.2023
- Greet and interact with visitors, clients, general public
- Respond to inquiries in person and on the phone.
- Provide information regarding the organization
- Screen callers for staff members, forward calls and take messages
- Provide general administrative support
- Handle complaints from customers, employees, community members
- Respond to guests questions regarding grand canyon west, hualapai river running and hualapai lodge
- Provide outstanding customer service
- Perform other work-related duties as assigned
Supervisor Walapai Market
GCRC
Peach Springs
03.2021 - 05.2022
- Directly in charge of ttthe overall operation
- Manage tthe overall QSC of the store, ensuring daily/weekly/monthly cleaning tasks
- Program new items into POS system
- Complete daily deposits
- Responsible for maintaining inventory, including ordering, stocking and pricing
- Maintain store cash fund to set amount. Insure proper cash handling strictly followed
- Supervise Market cashiers
- Responsible for teams' proper cash handling policies and procedures
- Ensure all new employees receive proper training, supervision and ensure correct ordering, receiving, unloading, storage and rotation of merchandise and building of displays
- Ensure employees receive proper training on POS system
- Manage progressive discipline of the staff
- Perform other work related duties as assigned
Restaurant Supervisor
GCRC
Peach Springs
03.2016 - 05.2019
- Handle cash and credit card transactions using the POS system
- Responsible for assigned cash drawers end of day balancing of cash and sales reports
- Handle to-go transactions
- Assist wait staff when needed
- Assist guests with questions they have concerning Hualapai tourism offers
- Prepare maintain tip payout slips
- Worked in cooperation with front and back of house staff to ensure smooth operations.
- Oversaw restaurant maintenance and cleanliness, assigning tasks to individual team members in alignment with operational and customer needs.
Education
High School Diploma -
Flandreau High School
Flandreau, SD05.2009
Skills
- Critical Thinking
- Problem Solving
- Microsoft Office
- Relationship Building
- Verbal and Written Communication
- Administrative Skills
- Disciplining Employees
- Shift Change Procedures
- Staff Management
Timeline
Tribal Ambassador
Grand Canyon Resort Corporation
05.2025 - 08.2025
Gift Shop Cashier
Grand Canyon Resort Corporation
12.2024 - 05.2025
Human Resources Clerk
Grand Canyon Resort Corporation
05.2022 - 01.2023
Supervisor Walapai Market
GCRC
03.2021 - 05.2022
Restaurant Supervisor
GCRC
03.2016 - 05.2019
High School Diploma -
Flandreau High School