Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mayline Ortega

Phoenix,Az

Summary

Certified Medical Administrative Assistant and Phlebotomy Technician with hands-on experience in diagnostic radiology settings. Skilled in patient care, EHR documentation, scheduling, and clinical workflow support. Known for attention to detail, strong communication, and ability to thrive in fast-paced healthcare environments.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Technologist Assistant

Arizona Diagnostic Radiology
08.2024 - Current
  • Assisted with imaging procedures, ensuring patient comfort and safety during examinations.
  • Collaborated with radiologists to prepare and manage diagnostic equipment effectively.
  • Maintained accurate patient records, in EHR systems, ensuring compliance with HIPAA and minimizing documentation errors.
  • Supported the scheduling for a high-volume diagnostic clinic, improving patient flow and reducing appointment delays.
  • Assist front desk with checking in patients when needed.

Customer Service Representative

Maximus
10.2022 - 09.2023
  • Assisted consumers with applying for health insurance coverage through state and federal marketplaces.
  • Educated consumers on available health insurance plans, coverage options, premiums, and eligibility requirements.
  • Guided consumers in selecting plans that best fit their healthcare needs and financial situations.
  • Processed application updates and changes, including income, household size, and qualifying life events.

Education

Certified Medical Administrative Assistant -

Carrington College
Sacramento, CA
03.2023

Skills

  • Attention to detail
  • Time management in a fast-paced clinical environment
  • Understanding of Medical Terminology
  • Strong Verbal Communication
  • Accurate documentation in Electronic Health Records
  • HIPAA Compliance
  • Medical billing & Insurance verification
  • Bilingual

Certification

Certificate Phlebotomy Technician

NHCO: N24104629

Timeline

Technologist Assistant

Arizona Diagnostic Radiology
08.2024 - Current

Customer Service Representative

Maximus
10.2022 - 09.2023

Certified Medical Administrative Assistant -

Carrington College
Mayline Ortega