Mayra Ortega
Avondale
Summary
Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Host/Server
Number 1 Buffet
Avondale, AZ
06.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Answered phone calls to take orders, give information and document reservations.
Warehouse Associate
Home depot
Phoenix, Arizona
05.2020 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Order Picker
Macys Fulfillment Center
Goodyear, Arizona
10.2019 - 03.2020
- Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Followed orders precisely for correct items, sizes and quantities.
Education
High School Diploma -
Trevor Browne Community High School
Phoenix, AZ05.2019
Skills
- Warehouse Logistics
- Assembly and production
- Material Handling
- Workplace cleanliness
- Supply chain knowledge
- Decision-making
- Organizational skills
- Teamwork and collaboration
- Adaptability and flexibility
- Problem-solving
- Attention to detail
- Conflict resolution
- Safety Training
- Microsoft Outlook
- Greeting guests
- Customer service expertise
- Phone Etiquette
- Guest Seating
- Guest complaint resolution
- Guest Engagement
- Payment Processing
- Team Player
- Warm and Friendly
- Guest Greeting and Seating
- Problem-Solving
Accomplishments
Homer badges
AOM
Certified electric pallet jack
References
References available upon request
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Host/Server
Number 1 Buffet
06.2024 - Current
Warehouse Associate
Home depot
05.2020 - Current
Order Picker
Macys Fulfillment Center
10.2019 - 03.2020
High School Diploma -
Trevor Browne Community High School