Summary
Overview
Work History
Education
Skills
Accomplishments
References
Languages
Timeline
Generic

Mayra Ortega

Avondale

Summary

Detail-oriented professional with excellent communication, interpersonal, and creative thinking skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hard-working by my peers, I can be relied upon to help your company achieve its goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

5
5
years of professional experience

Work History

Host/Server

Number 1 Buffet
Avondale, AZ
06.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Answered phone calls to take orders, give information and document reservations.

Warehouse Associate

Home depot
Phoenix, Arizona
05.2020 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.

Order Picker

Macys Fulfillment Center
Goodyear, Arizona
10.2019 - 03.2020
  • Enhanced customer satisfaction levels by consistently maintaining high standards of accuracy in fulfilling orders.
  • Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
  • Collaborated with team members to complete picking tasks quickly and efficiently.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Followed orders precisely for correct items, sizes and quantities.

Education

High School Diploma -

Trevor Browne Community High School
Phoenix, AZ
05.2019

Skills

  • Warehouse Logistics
  • Assembly and production
  • Material Handling
  • Workplace cleanliness
  • Supply chain knowledge
  • Decision-making
  • Organizational skills
  • Teamwork and collaboration
  • Adaptability and flexibility
  • Problem-solving
  • Attention to detail
  • Conflict resolution
  • Safety Training
  • Microsoft Outlook
  • Greeting guests
  • Customer service expertise
  • Phone Etiquette
  • Guest Seating
  • Guest complaint resolution
  • Guest Engagement
  • Payment Processing
  • Team Player
  • Warm and Friendly
  • Guest Greeting and Seating
  • Problem-Solving

Accomplishments

Homer badges

AOM

Certified electric pallet jack

References

References available upon request

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Host/Server

Number 1 Buffet
06.2024 - Current

Warehouse Associate

Home depot
05.2020 - Current

Order Picker

Macys Fulfillment Center
10.2019 - 03.2020

High School Diploma -

Trevor Browne Community High School
Mayra Ortega