Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mayson Choorang Finay

Youngtown

Summary

Dedicated server with exceptional customer service skills, enhancing guest engagement and satisfaction. Proven ability in high-volume dining environments and cash handling.

Overview

4
4
years of professional experience

Work History

Lead Server

Compass Group Management
04.2024 - Current
  • Supervised daily operations and service flow to ensure exceptional guest experiences.
  • Trained and mentored new servers on menu knowledge and customer service standards.
  • Implemented efficient table management strategies to enhance turnover rates.
  • Resolved customer inquiries and complaints promptly, maintaining high satisfaction levels.
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.

Server

Arizona Retirement Home
06.2022 - 07.2024
  • Handled cash transactions accurately, balancing registers at shift end without discrepancies.
  • Delivered exceptional customer service, ensuring timely order fulfillment and guest satisfaction.
  • Engaged with guests to gather feedback, contributing to continuous improvement efforts in service quality.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Education

High School Diploma -

Westview High School
Tolleson
05-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Professional appearance
  • Menu memorization
  • High volume dining

Timeline

Lead Server

Compass Group Management
04.2024 - Current

Server

Arizona Retirement Home
06.2022 - 07.2024

High School Diploma -

Westview High School
Mayson Choorang Finay