Summary
Overview
Work History
Education
Skills
Timeline
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Mazie Ogle

Sierra Vista

Summary

Dynamic professional with a proven track record at McDonald's, excelling in employee training and customer service. Skilled in inventory management and fostering team collaboration, I effectively enhanced service standards and streamlined operations. Committed to creating a positive workplace environment while resolving customer inquiries and complaints efficiently.

Overview

7
7
years of professional experience

Work History

Associate

Ross Dress for Less
Sierra Vista
09.2022 - 01.2023
  • Stocked shelves with merchandise and ensured product displays were neat and orderly.
  • Built relationships with customers by providing friendly customer service.
  • Provided customer service support for inquiries, complaints, and returns.

Crew Trainer

McDonald's
Sierra Vista
05.2016 - 10.2022
  • Encouraged open communication between trainees and management throughout the learning process.
  • Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
  • Assisted management in developing strategies to improve customer service standards.
  • Planned and delegated group and individual work assignments to trainees.

Education

Some College (No Degree) - Medical Assistant

Cochise College
Sierra Vista, AZ

Skills

  • Customer service
  • Team building
  • Employee training
  • Communication skills
  • Inventory management
  • Problem resolution
  • Workplace safety
  • Management support

Timeline

Associate

Ross Dress for Less
09.2022 - 01.2023

Crew Trainer

McDonald's
05.2016 - 10.2022

Some College (No Degree) - Medical Assistant

Cochise College

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Mazie Ogle