McKenna Robertson
Anthem
Summary
Compassionate Emergency Room Technician skilled in vital signs monitoring, documentation, and providing empathetic patient support. Experienced in assisting medical staff during procedures and maintaining safety protocols, committed to improving patient outcomes in critical situations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Anthem, AZ
09.2025 - Current
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Provided exceptional customer service, enhancing guest experience through attentive communication.
- Operated espresso machines and equipment safely, maintaining cleanliness and efficiency standards.
- Collaborated with team members to ensure timely service during peak hours.
Emergency Room Technician
Exceptional Community Hospital
Bullhead City, AZ
11.2023 - 12.2025
- Monitored patient vital signs, ensuring timely interventions and accurate documentation.
- Assisted medical staff with procedures, maintaining a sterile environment and adhering to safety protocols.
- Provided empathetic support to patients and families during emergency situations, enhancing overall care experience.
- Assisted in obtaining and documenting vital signs, cardiac monitoring, and intravenous access.
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Safely transported patients by wheelchair, stretcher, or bed to other units.
- Coordinated inter-facility transfers.
- Worked with nurses to assess patients and prepare for tests and procedures.
Emergency Medical Technician
River Medical AMR
Lake Havasu City, AZ
08.2022 - 03.2025
- Continuously improved skills through regular training sessions, workshops, conferences, and staying up-to-date on industry best practices.
- Improved patient comfort and safety during transport with attentive care and communication, easing patient anxiety.
- Assisted paramedics in advanced procedures, contributing to successful treatment outcomes for patients.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Monitored vital signs, bleeding control, and splinting.
Education
No Degree - Prerequisites For Pathway To Nursing
Mohave College
Lake Havasu City, AZHigh School Diploma -
Needles High School
Needles, CA06-2021
Skills
- Time management
- Exceptional customer service
- Basic life support
- Vital signs monitoring
- Airway management
- Documentation and reporting
- Spinal immobilization
- Obstetrical emergencies
- Bleeding control
- CPR and first aid
- Supply restocking
- IV administration
Certification
- NREMT-B
Registry Number - E3711353
- EMCT-B
AZ State License Number - E77558401
- AHA BLS
eCard - 255411303724
- PHTLS
Course - PH-24-02318-03
- PITLS
Course - 24-ITLS-F2-0209
- OBLS
Course - 26-VARD-F5-0002
- IS 100
- IS 200
- IS 700
- IS 800
Timeline
Barista
Starbucks
09.2025 - Current
Emergency Room Technician
Exceptional Community Hospital
11.2023 - 12.2025
Emergency Medical Technician
River Medical AMR
08.2022 - 03.2025
No Degree - Prerequisites For Pathway To Nursing
Mohave College
High School Diploma -
Needles High School