
Dynamic and mission-driven administrative leader with over a decade of diverse experience spanning healthcare, manufacturing, retail management, and executive operations. Proven ability to build and scale a small business from the ground up, with hands-on experience in HR, hiring, onboarding, scheduling, infection prevention in long-term care, and tissue bank manufacturing. Adept in streamlining operations, enhancing team performance and experience, and supporting executive leadership.
Supported a team of ten C-suite Executives while also handling daily office needs. Duties included managing six complex calendars, maintaining order across our three building campus, and supporting over 200 employees. Created our engagement program, actively participated in two volunteer safety sub-committees, and successfully coordinated several in-house events with a limited budget.
As the second-in-command at a growing healthcare consulting firm, I played a pivotal role in building the company from the ground up. Led critical operational functions including hiring, onboarding, training, and HR, while also supporting infection prevention initiatives tailored to nursing homes. Responsibilities spanned strategic scheduling, travel coordination, executive support, and internal communications. Developed and managed our digital presence through social media and newsletter creation.
Assisted healthcare professionals in daily patient care, demonstrating attention to detail and empathy in a fast-based clinical setting. Managed patient records, prepared examination rooms, and supported patient assessments, ensuring high standards of care and compliance. Implemented process improvements to enhance patient intake procedures and reduce wait times. Trained new staff on patient care protocols and effective use of office management systems.
Oversaw daily store operations, staff scheduling, and inventory management while maintaining high levels of customer satisfaction and sales performance. Trained and supervised a team of employees, fostering a positive and productive work environment. Managed escalated customer issues promptly, ensuring timely resolutions and maintaining positive relationships.
CPR/AED Certified
Bloodborne Pathogens Training OSHA Certified
LTCF Infection Prevention Training CDC Certified