Summary
Overview
Work History
Education
Skills
Websites
Timeline
Generic

Megan Decker

Phoenix

Summary

Results-driven professional with expertise in process optimization, transaction coordination, and customer relationship management. Proven track record in enhancing client experiences and streamlining workflows to drive efficiency in real estate transactions and SaaS implementations.

Overview

7
7
years of professional experience

Work History

Home Sales Coordinator II

Legacy Communities
Scottsdale
02.2025 - Current
  • Managed documentation for manufactured housing transactions, ensuring compliance and accuracy.
  • Assisted in preparing contracts and agreements for real estate transactions.
  • Developed strategies for improving efficiency of processes associated with real estate transactions.
  • Scaled inventory management system, and implemented new systems to optimize community website listings.

Implementation Specialist

Trainual
Tempe
11.2023 - 12.2025
  • Customized training materials to meet specific client needs and expectations.
  • Provided technical support for users navigating the Trainual platform.
  • Documented implementation processes and created standard operating procedures for reference.
  • Focused solutions on industry-specific workflow, client base and protocols, tailoring to client needs.

Real Estate Transaction Coordinator

Opendoor
Tempe
10.2021 - 11.2023
  • Coordinated communication between clients and agents throughout transaction process.
  • Reviewed, revised and processed all documents related to real estate transactions.
  • Scheduled appointments for property showings and inspections effectively.

Account Manager

Imagine Learning
Scottsdale
10.2018 - 11.2021
  • Collaborated with cross-functional teams to drive project implementation and success.
  • Conducted regular account reviews to assess service delivery and performance.
  • Provided training and support for clients on product features and benefits.
  • Resolved client inquiries efficiently, ensuring timely communication and follow-up.

Education

Bachelor of Arts - Education

Arizona State University
Tempe

Skills

  • Process optimization
  • Transaction coordination
  • Customer relationship management
  • Training development
  • Technical support
  • Account management
  • CRM software proficiency
  • Data entry
  • Records management

Timeline

Home Sales Coordinator II

Legacy Communities
02.2025 - Current

Implementation Specialist

Trainual
11.2023 - 12.2025

Real Estate Transaction Coordinator

Opendoor
10.2021 - 11.2023

Account Manager

Imagine Learning
10.2018 - 11.2021

Bachelor of Arts - Education

Arizona State University
Megan Decker