Megan Franks
Phoenix
Summary
Results-driven professional with experience in project coordination and customer service at Sprouts Farmers Market Inc. Expertise in documentation systems, calendar management, and report preparation. Proficient in project management principles and customer service best practices, ensuring efficient operations and client satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Schematics Coordinator
Sprouts Farmers Market Inc.
06.2024 - Current
- Increased customer engagement through effective promotional materials and displays.
- Ensured compliance by executing daily audits of store displays and standards.
- Facilitated timely project completion by managing and adhering to timelines.
- Boosted customer satisfaction by promptly addressing inquiries and concerns.
- Collaborated with department heads to align strategic plans with company objectives.
- Managed multiple projects simultaneously, ensuring all met deadlines without compromising quality.
Manager
Corner Bakery Cafe
10.2016 - 04.2021
- Enhanced employee performance by training on policies and best practices.
- Ensured service quality through consistent monitoring and team performance feedback.
- Optimized inventory management by timely replenishing supplies and materials.
- Boosted employee productivity and engagement through effective motivation techniques.
- Increased team agility by cross-training employees in various roles.
- Fostered a strong company culture emphasizing collaboration and continuous learning.
- Resolved customer issues promptly, maintaining positive relationships with clients.
- Streamlined operations by developing and implementing efficient procedures.
Education
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ08-2024
Skills
- Multitasking and organization
- Customer service
- Decision-making
- Work Planning and Prioritization
- MS office
- Project coordination
- Staff training
- Deadline management
- Adaptability and flexibility
- Team collaboration
Certification
- Certified Health Coach, International Sports Science Association - August 24, 2022
- Certified Nutrition Coach, International Sports Science Association - April 27, 2022
Timeline
Schematics Coordinator
Sprouts Farmers Market Inc.
06.2024 - Current
Manager
Corner Bakery Cafe
10.2016 - 04.2021
Bachelor of Arts - Psychology
Arizona State University