Summary
Overview
Work History
Education
Skills
Timeline
Generic
Megan Harrington

Megan Harrington

Chandler

Summary

Detail-oriented professional with extensive knowledge of freight handling procedures and a proven ability in data entry. Known for exceptional communication skills and a strong work ethic, consistently delivering quality work in various settings. Committed to proactive equipment maintenance and fostering a positive customer experience, while adept at adapting to new environments and technologies. Eager to contribute effectively within a dynamic team to achieve organizational goals.

Overview

5
5
years of professional experience

Work History

Central Flow Lead

Amazon
Tempe
06.2024 - Current
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Maintained updated knowledge through continuing education and advanced training.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Worked effectively in team environments to make the workplace more productive.
  • Worked with cross-functional teams to achieve goals.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Recognized by management for providing exceptional customer service.

Process Assistant

Amazon
Redlands
04.2023 - 06.2025
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various Fortune 500 companies.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Handled incoming calls and directed callers to appropriate department or employee.
  • Drove customer feedback to deliver information to management for corrective action.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Responded to customer issues to provide immediate resolution and improve retention.
  • Collaborated with colleagues to develop innovative solutions for complex problems.
  • Ensured accuracy of documents by conducting regular audits and reviews against established standards.
  • Provided technical assistance during system upgrades or maintenance activities as needed.
  • Analyzed data from multiple sources to identify opportunities for improvement.
  • Assisted in the development of efficient and effective process protocols.
  • Facilitated training sessions for staff on how to use newly implemented processes effectively.
  • Monitored process performance to ensure compliance with established standards.
  • Identified areas for improvement and recommended solutions to optimize processes.
  • Communicated effectively with cross-functional teams to address operational challenges promptly.
  • Monitored inventory levels and reported discrepancies to maintain accurate stock records.
  • Assisted team members with training on standard operating procedures and safety protocols.
  • Coordinated daily operational tasks to ensure smooth workflow in fulfillment center.

Process Assistant

Amazon
Redlands
08.2021 - 04.2023
  • Coordinated daily operational tasks to ensure smooth workflow in fulfillment center.
  • Assisted team members with training on standard operating procedures and safety protocols.
  • Monitored inventory levels and reported discrepancies to maintain accurate stock records.
  • Implemented process improvements to enhance efficiency in package handling and sorting.
  • Collaborated with leadership to identify areas for operational enhancements and resource allocation.
  • Utilized warehouse management systems for tracking shipments and order processing.
  • Supported quality assurance efforts by conducting regular inspections of packaged goods.
  • Communicated effectively with cross-functional teams to address operational challenges promptly.
  • Provided support to team members in resolving process-related issues.
  • Identified areas for improvement and recommended solutions to optimize processes.
  • Monitored process performance to ensure compliance with established standards.
  • Maintained up-to-date documentation of processes including workflows, procedures, guidelines.
  • Facilitated training sessions for staff on how to use newly implemented processes effectively.
  • Identified potential risks associated with proposed changes or implementations of processes.
  • Prepared reports summarizing process performance, progress, and recommendations for optimization.
  • Assisted in the development of efficient and effective process protocols.
  • Coordinated cross-functional activities necessary for successful implementation of new processes.
  • Analyzed data from multiple sources to identify opportunities for improvement.
  • Responded to advanced issues with professional and relationship-focused approach.
  • Ensured accuracy of documents by conducting regular audits and reviews against established standards.
  • Created spreadsheets in Microsoft Excel for record-keeping and reporting.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Updated system to organize office documentation, maximizing efficiency and increasing productivity.
  • Conducted research, compiled and typed statistical reports, synthesized information and provided excellent communication to disseminate information throughout organization.
  • Executed on-time, under-budget projects by solving complex issues for senior leadership.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.

Amazon FC PSP1

Amazon
Beaumont
11.2020 - 08.2021
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Maintained updated knowledge through continuing education and advanced training.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Achieved cost-savings by developing functional solutions to problems.
  • Conducted routine maintenance and repairs on mechanical systems and industrial equipment.

Education

High School Diploma -

Chino Hills High School
Chino Hills, CA
06-2011

Skills

  • Pallet jack operation
  • Stock control
  • Load planning
  • Shipping and receiving
  • Warehouse operations
  • Order picking
  • Trailer unloading
  • Package labeling
  • Handheld scanners
  • Freight documentation
  • Heavy lifting
  • Hand truck safety
  • Shipment inspection
  • Checklist completion
  • Freight processing
  • Package handling
  • Zoning and stocking
  • Relationship building
  • Communication
  • Organizational skills
  • Cultural awareness
  • Computer skills
  • Project planning
  • Research
  • Data entry
  • Public speaking
  • Team building
  • Problem resolution
  • Training & Development
  • Critical thinking
  • MS office
  • Networking
  • Planning
  • Self-Directed
  • Active listening

Timeline

Central Flow Lead

Amazon
06.2024 - Current

Process Assistant

Amazon
04.2023 - 06.2025

Process Assistant

Amazon
08.2021 - 04.2023

Amazon FC PSP1

Amazon
11.2020 - 08.2021

High School Diploma -

Chino Hills High School

Similar Profiles

CREATE PROFILE
Megan Harrington