Megan Herrera
Peoria
Summary
Recent graduate with knowledge in Medical Billing and Coding and hands-on experience gained through academic projects and externships. Demonstrates strong teamwork, attention to detail, problem-solving, and time-management skills. Prepared to start a career and make meaningful contributions with commitment and drive. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Therapeutic Support Staff Member
The Aces
Peoria
09.2024 - Current
- Provided emotional support and guidance to children with autism and behavioral issues.
- Implemented crisis intervention techniques when needed to de-escalate disruptive behaviors.
- Document student positive and negative behavior.
- Monitored student attendance records and reported any discrepancies to appropriate personnel.
- Ensured that all safety regulations were followed in the classroom environment.
- Attended professional development workshops related to job responsibilities.
- Created and maintained positive relationships with students, parents, and colleagues.
- Supported students throughout academic instruction and assignments.
- Applied positive reinforcement to redirect negative behaviors.
- Offered students personalized educational, behavioral, and emotional support.
- Supervised students during non-instructional times, including lunch and recess.
- Provided clerical support to teachers, such as photocopying and organizing materials.
- Managed classroom technology and assisted students in using educational software.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
REH Material Management
Covenant Children's Hospital
Lubbock
09.2021 - 07.2024
- Cross trained in three areas in my department. I worked in central supply, equipment distribution, and receiving dock.
- Generated labels and barcodes for tracking products throughout the supply chain process for store room shelves and packages.
- Developed strategies to maximize efficiency in the supply chain process.
- In charge of sacnning/ordering inventory for the floors assigned to me.
- Pulling and delivering orders to the floors in a timely manner.
- Assisted in restocking isolation carts and deliver to the floor requesting one.
- Making sure floor store rooms are clean, rotating products and getting rid of expired products.
- Keep track of inventory counts.
Materials Management
Kelly Services
Lubbock
06.2021 - 09.2021
- Generated labels and barcodes for tracking products throughout the supply chain process for store room shelves and packages.
- Developed strategies to maximize efficiency in the supply chain process.
- In charge of scanning/ordering inventory for the floors assigned to me.
- Pulling and delivering orders to the floors in a timely manner.
- Assisted in restocking isolation carts and deliver to the floor requesting one.
- Making sure floor store rooms are clean, rotating products and getting rid of expired products.
- Keep track of inventory counts.
Daycare Teacher
Mrs. O's Learning Academy
Lubbock
02.2021 - 05.2021
- Supervised children during indoor and outdoor playtime, ensuring their safety at all times.
- Demonstrated excellent organizational skills while managing multiple tasks simultaneously.
- Created a positive, nurturing environment for young students.
- Encouraged creativity through art projects and storytelling.
- Managed record keeping duties such as attendance records and daily reports of individual child activities.
- Developed lesson plans and activities to engage children in learning.
- Taught children foundational skills in colors, shapes and letters.
- Assisted children with daily routines, including toileting, feeding, and nap times.
- Built and strengthened positive relationships with students, parents, and teaching staff.
Janitorial Services
Southwest Cleaning
Wolfforth
10.2020 - 12.2020
- Stocking restrooms with necessary paper products such as toilet paper and paper towels; replenishing soap dispensers when needed.
- Cleaning windows, mirrors, walls, and ceilings; dusting furniture and wiping down surfaces.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Handled, labeled, and safely stored various hazardous chemicals and solutions to prevent injuries.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Sales Floor Associate
Hobby Lobby
Lubbock
06.2017 - 09.2020
- Maintained a friendly and professional demeanor while interacting with customers and colleagues alike.
- Performed inventory counts on a regular basis to ensure accurate stock levels.
- Assisted with stocking shelves, organizing merchandise, and maintaining cleanliness of sales floor.
- Greeted customers promptly, offering assistance to improve shopping experience.
- Assisted in unloading the freight from truck.
- Separate merchandise in appropriate bins.
Department Manager/Sales Associate
Walmart
Lubbock
01.2016 - 02.2017
- Monitor inventory on floor and in back stock, placing orders as necessary.
- Tracked inventory levels throughout the day and restocked items as needed.
- Greeted customers upon entering the store and provided assistance.
- Assisted in the preparation and execution of physical inventory counts.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Cleaned shelves, counters and tables to maintain organized store.
- Handled customer complaints in a professional manner.
- Assisted with unloading delivery trucks and stocking shelves with new merchandise.
- Organized displays to attract customers and promote sales.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Created price tags and merchandise signs for new items.
Lead Deli Stocker
Food King
Lubbock
02.2014 - 12.2015
- Assisted customers in locating products within the store.
- Assisted customers with selection of deli meats, cheeses and other related items.
- Checked expiration dates prior to stocking new items on the shelves.
- Ordered additional supplies as needed to maintain optimal inventory levels.
- Ensured that all products were properly labeled with price tags.
- Reported any discrepancies in stock counts or damaged goods to supervisors immediately.
- Restocked shelves with fresh merchandise on a daily basis.
- Maintained cleanliness of deli area, including floors, counters and shelves.
Education
College in Medical Billing & Coding -
Carrington College
Phoenix, AZ05.2025
GED -
Adult Education Center
Lubbock, TX12.2019
Skills
- Medical coding
- Billing procedures
- Electronic health records
- Patient data management
- Customer service
- Attention to detail
- Team collaboration
- Time management
- Therapeutic communication
- Intervention planning
- Documentation requirements
- Crisis intervention
- Inventory control
- Freight unloading
- Pallet jack operation
- Curriculum development
- Heavy lifting
Certification
Driver's License Certification, Passed the HIPAA exam for the Medical Billing and Coding program.
References
References available upon request.
Timeline
Therapeutic Support Staff Member
The Aces
09.2024 - Current
REH Material Management
Covenant Children's Hospital
09.2021 - 07.2024
Materials Management
Kelly Services
06.2021 - 09.2021
Daycare Teacher
Mrs. O's Learning Academy
02.2021 - 05.2021
Janitorial Services
Southwest Cleaning
10.2020 - 12.2020
Sales Floor Associate
Hobby Lobby
06.2017 - 09.2020
Department Manager/Sales Associate
Walmart
01.2016 - 02.2017
Lead Deli Stocker
Food King
02.2014 - 12.2015
College in Medical Billing & Coding -
Carrington College
GED -
Adult Education Center
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