Megan Krajewski
Chandler
Summary
Experienced hospitality professional with a strong background in high-volume restaurant and nightlife service, now pursuing the Lifestyle Bartender position at Sheraton Wild Horse Pass. Skilled in creating memorable guest experiences through personalized service, handcrafted cocktails, and extensive knowledge of wine, beer, and spirits. Adept at balancing efficiency with warmth in both fast-paced environments and luxury hospitality settings. Recognized for professionalism, attention to detail, and the ability to connect with diverse guests, enhancing both customer satisfaction and revenue growth.
Overview
8
8
years of professional experience
Work History
Server
Ocotillo
07.2024 - Current
- Delivered exceptional customer service, fostering a welcoming atmosphere and enhancing guest experiences, leading to positive feedback and repeat visits.
- Streamlined order processing by efficiently managing tables and coordinating with kitchen staff, resulting in quicker service and increased table turnover.
- Orchestrated team efforts during peak hours, ensuring seamless communication and cooperation, which improved service efficiency and reduced wait times.
- Maintained accurate records of orders and payments, ensuring financial accuracy and compliance with restaurant policies while minimizing discrepancies.
- Trained new staff members on menu offerings and service standards, contributing to a cohesive team environment and enhancing overall service quality.
Server
Chantico
06.2022 - 07.2024
- Efficiently serve guests, enhance dining satisfaction, manage high-volume orders accurately.
- Train new staff to improve teamwork and service quality, fostering a supportive workplace.
- Fostered a welcoming dining atmosphere, enhancing guest satisfaction and encouraging repeat visits through attentive service.
- Coordinated with kitchen staff to ensure timely meal delivery, resulting in marked gains in customer satisfaction ratings.
- Monitored customer feedback to identify service trends, facilitating targeted training that led to noticeable results in staff performance.
Server
Golden Margarita
10.2020 - 05.2022
- Provided attentive, high-quality service in a dual-concept venue operating as a full-service restaurant by day and a nightlife destination by night.
- Managed large sections during peak dining hours and late-night events, serving 20–50+ guests per shift in a fast-paced, upscale environment.
- Delivered seamless service during high-volume events, concerts, and private parties with 200–500+ attendees.
- Memorized extensive food, cocktail, and wine menus to make informed recommendations and elevate guest experiences.
- Balanced multiple tables while upselling signature cocktails, bottle service, and premium menu items to maximize sales.
- Coordinated with bartenders, kitchen staff, and security to ensure smooth operations during both fine dining service and nightlife rushes.
- Assisted with event setup, breakdown, and crowd management to maintain a safe, engaging, and guest-focused atmosphere.
- Recognized by regulars and management for maintaining professionalism, speed, and energy in a high-pressure environment.
Habilitation Therapist
Arizona Autism
08.2019 - 12.2021
- Provided personalized care to individuals with autism, enhancing daily living skills.
- Developed tailored therapy plans, resulting in measurable improvements in client outcomes.
- Collaborated with families and professionals to ensure consistent support and progress.
- Utilized data-driven approaches to track and evaluate therapy effectiveness.
- Resolved challenges in therapy sessions, fostering a supportive environment.
Sales Representative
Mountainside Fitness
09.2017 - 08.2019
- Boosted membership sales by engaging clients and closing deals, enhancing team collaboration.
- Cultivated strong client relationships, leading to substantial improvements in member retention and overall satisfaction.
- Assessed customer feedback to refine sales strategies, driving noticeable growth in monthly sales metrics.
- Partnered with team members to develop promotional campaigns, enhancing community engagement and boosting attendance.
- Implemented a referral program that incentivized existing members, resulting in marked gains in new memberships.
Education
Bachelors Degree - Psychology
Grand Canyon University
12.2022
Bachelors Degree - Healthcare Administration
Grand Canyon University
12.2022
Associates of Arts - undefined
Mesa Community College
12.2019
Skills
- Effective team leadership
- Sales Techniques
- Customer Engagement
- Time Management
- Problem Solving
- Crisis Management
- Interpersonal Skills
- Customer Retention
- Customer Feedback Analysis
- Staff Training
- Quality Assurance
- Communication Skills
- Analytical Thinking
- Leadership Development
- Data Analysis
- Facility Management
Timeline
Server
Ocotillo
07.2024 - Current
Server
Chantico
06.2022 - 07.2024
Server
Golden Margarita
10.2020 - 05.2022
Habilitation Therapist
Arizona Autism
08.2019 - 12.2021
Sales Representative
Mountainside Fitness
09.2017 - 08.2019
Bachelors Degree - Healthcare Administration
Grand Canyon University
Associates of Arts - undefined
Mesa Community College
Bachelors Degree - Psychology
Grand Canyon University
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