Megan Munoz
Lake Havasu City
Summary
Professional in cannabis industry, well-versed in product knowledge, customer service, and compliance regulations. Strong ability to work within team, adapt to changing demands, and achieve desired outcomes. Skilled in inventory management, sales techniques, and customer education, ensuring reliable and resourceful presence in any setting.
Overview
5
5
years of professional experience
Work History
Production Worker
Gron
11.2024 - 01.2025
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
Budtender
Jars Cannabis
04.2024 - 11.2024
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
- Employed effective cash handling procedures for accurate accounting of daily sales transactions while minimizing discrepancies or losses.
Front Desk Receptionist
Elements Massage
03.2023 - 06.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Assistant General Manager
LA Fitness
08.2019 - 08.2021
- Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
- Assisted in the recruitment, hiring, and onboarding process for new employees to build a skilled workforce committed to excellence in service delivery.
- Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
- Trained new staff members, equipping them with skills needed for success in their roles.
- Collected daily leads, made phone calls, set daily appointments and kept up with sales quotas.
Education
Villa Park Highschool
Orange, CASkills
- Customer service
- Active listening
- Complaint handling
- Payment processing
- Product knowledge
- Team development
- Sales proficiency
- POS system operation
- Building customer loyalty
Timeline
Production Worker
Gron
11.2024 - 01.2025
Budtender
Jars Cannabis
04.2024 - 11.2024
Front Desk Receptionist
Elements Massage
03.2023 - 06.2023
Assistant General Manager
LA Fitness
08.2019 - 08.2021
Villa Park Highschool
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