Megan VanDenburgh
Flagstaff
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
2
2
years of professional experience
Work History
Valet Driver
PMC Parking Company
Flagstaff
03.2026 - Current
- Parked vehicles efficiently in designated areas for quick access.
- Assisted guests with luggage during arrival and departure.
- Managed keys and vehicle documentation securely and accurately.
- Provided excellent customer service to enhance guest experiences.
- Conducted routine inspections of vehicles for damage or issues.
- Communicated effectively with team members for smooth operations.
- Followed safety protocols to ensure secure vehicle handling.
- Maintained cleanliness of parking areas to ensure a welcoming environment.
- Created exceptional customer service by delivering safe, seamless and prompt parking experiences.
- Provided directions to local attractions or businesses upon request from customers.
- Parked and retrieved guest vehicles quickly to avoid long wait times.
- Greeted guests and answered questions about valet service, directions and local attractions.
- Loaded and unloaded luggage for guests, opened car doors and provided directions to front desk.
Professional Ski Instructor
Arizona Snowbowl
Flagstaff
12.2025 - 03.2026
- Instructed diverse groups in skiing techniques and safety protocols.
- Demonstrated proper use of equipment to enhance student learning.
- Assessed individual skill levels to tailor lesson plans effectively.
- Monitored student progress and provided constructive feedback consistently.
- Maintained a safe environment by enforcing safety regulations on the slopes.
- Adapted teaching methods based on varying student needs and abilities.
- Instructed and evaluated skiing techniques for beginner, intermediate and advanced skiers.
- Assisted in the development of lesson plans, instructional materials, and teaching methods.
- Monitored weather conditions to ensure safe skiing environment for students.
- Coached students on improving their overall technique including edging, turning, balance and control.
- Assessed student's abilities accurately before recommending suitable courses or programs.
- Patrolled to identify anyone needing assistance and offered immediate care.
Movie Theater Employee
Roadhouse Cinemas
Scottsdale
09.2024 - 02.2025
- Maintained cleanliness in theaters and public areas during shifts.
- Collaborated with team members to ensure efficient workflow during busy hours.
- Provided excellent customer service by addressing inquiries and concerns promptly.
- Maintained a clean environment by sweeping floors, cleaning bathrooms, and wiping down concession areas.
- Greeted customers and provided information about movies, tickets, concessions, and theater policies.
- Performed ushering duties and assisted customers with seating.
Restaurant Team Member
Hot Chicken Alley
Scottsdale
02.2024 - 11.2024
- Prepared and assembled food orders quickly and accurately.
- Maintained a clean and organized work environment throughout shifts.
- Assisted customers with menu selections and provided excellent service.
- Collaborated with team members to ensure timely order fulfillment.
- Operated kitchen equipment safely and efficiently during meal preparation.
- Followed food safety guidelines to ensure high-quality meals for customers.
- Managed cash register operations during busy service periods effectively.
- Provided quality customer service with a friendly attitude.
- Assisted in taking customer orders and providing recommendations.
- Provided exceptional service to high volume of daily customers.
- Processed payments accurately and efficiently using POS system.
- Answered phone calls promptly and handled inquiries from customers courteously.
- Trained new team members on restaurant policies and procedures.
- Cleaned cooking equipment after use according to safety protocols.
- Organized takeout orders for customers on the go or ordering ahead of time.
- Prepared food items such as salads, sandwiches, desserts, as needed.
- Stocked condiments, toppings and other food items during slow hours to avoid dashing to kitchen during peak times.
- Cleaned counters and common areas to minimize spread of germs.
- Stocked front-of-house supplies such as napkins, utensils, straws.
- Bussed, cleared, and reset tables as needed throughout shift.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Delivered food to tables in a timely manner.
Education
Some College (No Degree) - Psychology
Weber State University
Ogden, UTSkills
- Safety protocols
- Team collaboration
- Customer service
- Time management
- Conflict resolution
- Attention to detail
- Cash handling
- Effective communication
- Cleanliness maintenance
- Adaptable to change
- Professional appearance
- Valet station organization
References
References available upon request.
Timeline
Valet Driver
PMC Parking Company
03.2026 - Current
Professional Ski Instructor
Arizona Snowbowl
12.2025 - 03.2026
Movie Theater Employee
Roadhouse Cinemas
09.2024 - 02.2025
Restaurant Team Member
Hot Chicken Alley
02.2024 - 11.2024
Some College (No Degree) - Psychology
Weber State University