MEHDİ GULİYEV
Baku
Summary
Experienced customer service specialist with a proven track record in prominent companies in Azerbaijan. Proficient in handling diverse clientele and collaborating with numerous individuals. Skilled in delivering exceptional customer service, consistently striving to exceed expectations and ensure client satisfaction. Strong focus on building positive relationships, adept at addressing customer needs and resolving issues promptly and effectively.
Overview
2025
2025
years of professional experience
Work History
Customer Service Specialist
AzeriMed CJSC
Baku
- Registration of Customer Requests
- Acceptance and Analysis of Complaints and Suggestions,
- During my tenure, positive feedback was received from numerous customers, contributing to an improvement in the quality of this service area for the company.
Customer Service Specialist
Turkish Airlines
Baku
- Registration of Customer Requests
- Acceptance and Analysis of Complaints and Suggestions
- Ensuring Customer Satisfaction
Customer Service Specialist
SunFinance AZEİRBAİJAN(NBCO)
Baku
11.2023 - Current
- Ensuring Customer Satisfaction,
- Responding to Requests in Accordance with Quality Standards
- Resolving Issues That Arise
Education
Master - Fundamentals of Sustainable Urban Planning
Azerbaijan University of Arch And Construction
Baku01.2022
Bachelor Of Administration - Public Administration
BAKU ENGİNEERİNG UNİVERSİTY
Baku 01.2017
Skills
- Analytical Thinking Skills
- Creative Thinking Skills
- Problem-Solving Skills
- Ability to Work with Emerging Technologies
- MS Office Programs
- Amateur Acting
- Experience in Communication with People from Various Nationalities
Languages
English
Upper intermediate (B2)
Azeirbaijani
Bilingual or Proficient (C2)
Timeline
Customer Service Specialist
SunFinance AZEİRBAİJAN(NBCO)
11.2023 - Current
Customer Service Specialist
AzeriMed CJSC
Customer Service Specialist
Turkish Airlines
Master - Fundamentals of Sustainable Urban Planning
Azerbaijan University of Arch And Construction
Bachelor Of Administration - Public Administration
BAKU ENGİNEERİNG UNİVERSİTY