Summary
Overview
Work History
Education
Skills
Languages
References
Personal Information
Certification
Languages
Timeline
Generic
Mehin Isayeva

Mehin Isayeva

Baku,BA

Summary

A highly motivated and adaptable professional with a strong background in management within the tourism and hospitality industry. Extensive experience in customer service, team management, and international patient coordination. Proficient in multiple languages, with excellent organizational and leadership skills. Seeking to leverage expertise in a dynamic and challenging environment to contribute effectively to company objectives. Skilled in crafting compelling narratives that enhance brand visibility and foster public engagement. Background includes managing successful PR campaigns, crisis communication, and media relations across various platforms. Strengths include strategic planning, content creation, and stakeholder communication. Made significant impacts by elevating brand awareness and improving client relationships through targeted public relations strategies.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Trade and Media Relations Specialist

Caspian Event Organisers
09.2024 - 03.2025
  • Managing media relations and trade activities for international events
  • Building and maintaining partnerships with stakeholders
  • Ensuring effective communication between event organizers and the press

International Patient Manager BP Expats

MediClub
Baku
12.2022 - 09.2023
  • Oversaw international patient services, ensuring seamless communication and coordination
  • Managed a team handling expatriate healthcare needs
  • Developed strategies for improving customer satisfaction and retention

International Patient Coordinator BP Expats

MediClub
11.2022 - 11.2022
  • Facilitated interactions between international patients and medical professionals
  • Assisted with patient documentation and service coordination
  • Maintained a high level of client satisfaction through efficient service delivery

Medical Receptionist

MediClub
06.2019 - 10.2022
  • Provided front-line customer service and administrative support
  • Scheduled appointments and managed patient records
  • Assisted in troubleshooting and resolving patient inquiries

Education

Master’s Degree - Tourism and Hospitality Management

EU Business School
03.2025

Bachelor’s Degree - Tourism and Hospitality Management

IMC Krems University
01.2022

Skills

  • Team Building
  • Customer Service
  • Troubleshooting
  • Organizational Skills
  • Team Management
  • Supervision
  • Event planning
  • Customer service
  • Media relations
  • Program coordination
  • Feedback collection
  • Compliance monitoring
  • Workload management

Languages

Fluent, Native, Native, B2 Level, A1 Level

References

Nigar Azimova, International Patients Chief, 012-497-09-11, nigar_a@mediclub.az

Personal Information

  • Date of Birth: 09/05/01
  • Nationality: Azerbaijani
  • Marital Status: single

Certification

  • Outstanding performance and service
  • Increasing coordinators customer focus
  • Service culture over the phone
  • IELTS 5.5

Languages

Russian
First Language
English
Proficient (C2)
C2

Timeline

Trade and Media Relations Specialist

Caspian Event Organisers
09.2024 - 03.2025

International Patient Manager BP Expats

MediClub
12.2022 - 09.2023

International Patient Coordinator BP Expats

MediClub
11.2022 - 11.2022

Medical Receptionist

MediClub
06.2019 - 10.2022

Master’s Degree - Tourism and Hospitality Management

EU Business School

Bachelor’s Degree - Tourism and Hospitality Management

IMC Krems University
Mehin Isayeva