Mekhrinigor Ergasheva
Tashkent
Summary
Dynamic and dedicated Cabin Attendant with Heston Airlines, recognized for exceptional crisis management and strong interpersonal communication. Proven ability to maintain safety compliance while delivering outstanding customer service. Skilled in conflict resolution and fostering a welcoming atmosphere, ensuring a seamless travel experience for diverse passengers.
Overview
2
2
years of professional experience
Work History
Cabin Attendant
Heston Airlines
06.2023 - Current
- Ensured a high standard of customer care by attending to passenger needs, providing a warm and welcoming atmosphere throughout the journey.
- Carried out safety inspections prior to boarding and confirmed all cabin equipment was in proper working order.
- Delivered safety briefings and demonstrated emergency procedures clearly and confidently.
- Responded calmly and efficiently to any in-flight incidents or medical situations, applying first aid when necessary.
- Worked closely with flight crew to coordinate smooth operations and timely communication during flights.
Education
Bachelor - English Education
Central Asian University
Tashkent06.2024
Skills
- Crisis and Emergency Response – Calm and quick-thinking under pressure, trained to act decisively in critical situations
- Strong Interpersonal Communication – Able to connect easily with people, listen actively, and communicate clearly
- Multicultural Interaction – Comfortable working with international teams and assisting passengers from diverse backgrounds
- Leadership & Team Support – Confident in guiding
- Health & Safety Compliance – Thorough understanding of safety regulations and procedures, with a proactive approach
- Conflict Resolution
- Organisational Efficiency – Well-organized in managing time, tasks, and cabin duties
Languages
Turkish
Advanced (C1)
Russian
Advanced (C1)
Persian
Advanced (C1)
English
Upper intermediate (B2)
Uzbek
Bilingual or Proficient (C2)
Timeline
Cabin Attendant
Heston Airlines
06.2023 - Current
Bachelor - English Education
Central Asian University
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