Melanie Carlisle
22916 N 182nd Ln Surprise,AZ
Summary
Proven Food Service Operations Manager with a track record of enhancing customer satisfaction and maintaining high sanitation standards at Charter Oak Unified School District. Expert in food safety compliance and adept at fostering positive team environments. Ability to solve complex problems between parents, children and staff. Achieved significant improvements in service efficiency and food quality, demonstrating strong communication skills and attention to detail.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Food Service Operations Manager
Charter Oak Unified School District
2012.10 - 2024.05
- Tracked food production levels, meal counts, and supply costs for approximately 250 students daily.
- Ensured high standards of cleanliness and sanitation with regular inspections and staff training.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Addressed and resolved customer service issues to establish trust and increase satisfaction.
- Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Food Service Worker
Beaumont Unified School District
2007.08 - 2012.08
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Operated dishwashing and sanitizing equipment according to manufacturer instructions.
- Set up and broke down food service lines quickly to maintain service flow.
- Cleaned and organized kitchen, dining and service areas.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Managed positive customer service for more than 550 students and staff.
Education
Associate of Arts - Cosmotology
Citrus College
Glendora, CA06.1993
High School Diploma -
Glendora High School
Glendora, CA05.1991
Skills
- Strong Communication Skills
- Active Listening
- Safe Food Handling
- Problem Solving Skills
- Food safety knowledge
- Attention to Detail
- Multi Tasking
- Positive Attitude
- Efficient Food Preparation
Certification
- Serv Safe Certified
Timeline
Food Service Operations Manager
Charter Oak Unified School District
2012.10 - 2024.05
Food Service Worker
Beaumont Unified School District
2007.08 - 2012.08
Associate of Arts - Cosmotology
Citrus College
High School Diploma -
Glendora High School
- Serv Safe Certified
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