Melanie Duarte
Avondale
Summary
Organized Records Specialist experienced in database management and information privacy compliance. Delivered efficient document handling and data management through strong time management and problem-solving skills. Focused on enhancing operational efficiency and ensuring compliance with privacy standards.
Overview
6
6
years of post-secondary education
18
18
years of professional experience
Work History
Public Records Specialist
Universal Background Screening
Phoenix
09.2022 - Current
- Managed sensitive records in compliance with industry regulations and company policies.
- Processed background checks using proprietary software and verified information accuracy.
- Ensured confidentiality of client data while handling document requests and inquiries.
- Processed information requests, ensuring prompt and accurate responses for internal and external stakeholders.
- Adhere to federal, state, and local regulations like the Fair Credit Reporting Act (FCRA) and privacy laws.
- Confirmed criminal records by contacting relevant authorities.
- Complete Background Checks across county, state, federal, and national databases alongside sex offender registries.
- Retrieved records upon request from internal or external sources.
- Coordinated with staff to ensure timely delivery of requested records and materials.
- Retrieved documents and files from court and organized them for review.
- Accessed and extracted information from online databases for case management.
- Utilized databases and tools for effective information retrieval and analysis.
- Strictly adhered to confidentiality dictations to safeguard information.
- Maintained confidentiality of sensitive information throughout the investigation process.
Retail Sales Manager
Impact Group LLC
07.2017 - Current
- Managed a product line sales team in the food brokerage and brand management industry.
- Developed relationships within food industry to drive business growth and managed brand visibility for manufacturers and assigned lines by engaging with major grocery chain headquarters in Phoenix and surrounding areas.
- Managed sales territory by identifying key accounts and assessing market needs.
- Delivered training sessions for sales team to enhance product knowledge and selling techniques.
- Supervised daily activities of sales team to ensure alignment with company goals.
- Executed promotional campaigns for new items to increase visibility and drive sales.
- Provide Sales Team Training
- Collaborated with department managers to manage product orders, address out of stocks, resolve distribution voids, and eliminate phantom inventory.
- Executed new item promotions to enhance product offerings and increase sales opportunities.
Retail Sales Associate
Impact Group
09.2016 - 07.2017
- Executed conventional marketing strategies to enhance product visibility
- Executed point-of-sale placement
- Interact with store level management to execute business opportunities
- Interacted with store management to execute business opportunities
- Collaborated with department managers to order additional products and correct out-of-stocks.
- Promoted new item launches
- Assisted in new hire training, covered open territories, and conducted market visits
- Achieved incentive goals for Sea Pack, Organic Valley, and Lundberg
- I have also conducted monthly Client Pricing Surveys.
Retail Sales Merchandiser
Advantage Sales and Marketing
11.2013 - 09.2016
- Pre-sold products for Church and Dwight and Spinbrush, enhancing customer engagement and driving sales.
- Constructed displays to enhance product visibility in retail environments.
- Executed product rotations for Smuckers and Del Monte to ensure freshness and compliance with display standards.
- Packed out products to maximize on-shelf availability and ensure optimal customer access.
- Product rotations for Smuckers and Del Monte
- Ensures product is set to modular
- Collaborated with department managers to order additional products, address out of stocks, and manage distribution voids and phantom inventory.
- Conducted new hire training sessions to onboard staff effectively and familiarize them with company policies.
Merchandising Specialist
Anderson Merchandisers
04.2012 - 06.2012
- Enhanced visual appeal of store displays by organizing products effectively (zoning, alphabetizing, modular integrity)
- Executed product transfers from back room to sales floor, organizing according to modular/plan-o-gram
- Performed product/fixture resets, set POP and signing appropriately
- Conducted thorough inventory counts to ensure accurate stock levels
- Built strong relationships with store personnel to foster teamwork with store personnel
- Updated Sales Representative daily on completed activities and identified sales opportunities
Merchandising Specialist
Mosaic Sales Solutions
04.2010 - 06.2011
- Conducted weekly store visits, ensuring compliance with store-specific coverage model
- Enhanced visual presentation through effective stocking, facing, and pricing of products
- Created product awareness and added value placement opportunities in-store
- Developed product awareness and identified value placement opportunities in-store
- Scanned, reported, and managed stock levels by title to generate order information
- Consistently met and exceeded all program objectives
Home Daycare Provider
U.S. Navy Child Development Homes
08.2008 - 03.2010
- Provided daily reports detailing each child’s activities to enhance parental engagement and communication
- Recorded activities, behaviors, meals, and naps to monitor child development and ensure well-being
- Maintained daily records of child-related activities to track development. of activities, behaviors, meals, and naps
- Offered detailed daily reports that outlined each child’s activities
- Maintained CPR, U.S. Navy and California regulated certifications to ensure a safe and compliant care environment
Education
Associate of Arts - Criminal Justice
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZ 08.2020 - 08.2026
Associate of Science Degree -
San Joaquin Valley College
Bakersfield, CaliforniaHigh School Diploma -
Shafter High School
Shafter, CaliforniaSkills
- Records management
- Data privacy compliance
- Background checks
- Records analysis
- Information retrieval
- Investigative research
- Research
- Attention to detail
- Data confidentiality
- Time management
- Multitasking
- Problem-solving
- Effective communication
- Interpersonal communication
- Teamwork
- Professionalism
Accomplishments
- Consolidated blah blah blah
- Reduced costs by blah blah
- Instituted blah blah to increase blah blah
Timeline
Public Records Specialist
Universal Background Screening
09.2022 - Current
Associate of Arts - Criminal Justice
Maricopa Community Colleges, Estrella Mountain Community College
08.2020 - 08.2026
Retail Sales Manager
Impact Group LLC
07.2017 - Current
Retail Sales Associate
Impact Group
09.2016 - 07.2017
Retail Sales Merchandiser
Advantage Sales and Marketing
11.2013 - 09.2016
Merchandising Specialist
Anderson Merchandisers
04.2012 - 06.2012
Merchandising Specialist
Mosaic Sales Solutions
04.2010 - 06.2011
Home Daycare Provider
U.S. Navy Child Development Homes
08.2008 - 03.2010
Associate of Science Degree -
San Joaquin Valley College
High School Diploma -
Shafter High School