Melchi Abraham Varghese

• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.
• Optimized customer experience by delivering superior services and effectively troubleshooting issues.
• Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
• Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.· Bolting and tensioning using hydraulic pumps to secure the joints are properly tight and equal in the numbering procedure and correct torque value on its bolt, to prevent leak.

· Directs and participates in performing Condition Monitoring of Rotating equipment and advises on the maintenance schedule based on the analysis.

· Having relevant experience in maintenance in all types of Centrifugal pump and rotary pumps.

· Ensuring Bolt Tightening duties are carried out to client specification and to company operating procedures.

· Selecting correct torque and tension values from company provided information.

· Effectively communicate with the client representative, office engineering team and site teams to ensure all site activities are progressed in a timely manner

· Set up and calculate the pressure and perform bolt load calculation.

· Selecting correct torque and tension values from company provided information.

· Engage and assist with the completion of Company assessments and competency programs.

· Follow Company Quality, Health, Safety and Environment policies and procedures.

· Coal Cutting