
Experienced Branch Manager and Business Banking professional with a proven track record of leading high-performing teams and driving sustainable business growth. Currently managing a full-service branch with a combined business and affluent client portfolio exceeding 500 relationships and over $100MM in total revenue. Highly skilled in developing bankers, strengthening client relationships, and expanding branch performance through disciplined execution, coaching, and sales leadership. Known for building strong client trust, optimizing operational performance, and growing market share through effective relationship management and strategic business development. Demonstrated ability to lead teams to exceed goals while maintaining strong risk management, compliance, and client experience standards.
Lead overall branch performance including sales, operations, compliance, and customer experience. Manage, coach, and develop a team of bankers and tellers to consistently exceed performance goals. Oversee small business and consumer portfolios, driving deposit growth, lending solutions, and cross-sell. Ensure strict adherence to regulatory requirements, risk management, and audit standards. Partner with business banking, mortgage, and investment teams to deliver holistic financial solutions. Successfully balance leadership responsibilities while maintaining strong client relationships and revenue growth.
Dedicated Small Business Banker with over 4 years of experience in delivering tailored financial solutions to small business clients. Proven track record of cultivating and maintaining client relationships, assessing financial needs, and providing strategic advice. Skilled in credit analysis, loan structuring, and risk management. Successfully managed a high-value book of business with over 500 small business clients, collectively generating over $100 million in annual gross revenue. Committed to supporting business growth and financial stability through comprehensive banking services.
Expertise in building and nurturing client relationships by understanding individual financial needs and covering tailored banking solutions. Proficient in account management, consumer lending, and financial advisory services. Proven ability to exceed sales targets while ensuring exceptional customer service and compliance with banking regulations. Committed to providing personalized financial guidance and contributing to overall branch success.
Proficient in processing transactions accurately and efficiently while delivering exceptional customer service. Skilled in cash handling, drawer balancing, and promoting bank products and services. Demonstrates strong interpersonal and organizational skills to meet customer needs and contribute to branch operations. Committed to upholding banking standards and fostering positive customer relationships.
Languages:
Fluent in English, Spanish, Italian, Albanian, and French
Delivering Small Business Solutions
Moody’s Analytics