Summary
Overview
Work History
Skills
Accomplishments
Timeline
Generic

Meleny Medrano

Coolidge

Summary

Dynamic operations coordinator with proven expertise at MC Marble & Granite, enhancing workflow through innovative tracking systems. Skilled in collaboration and critical thinking, I ensure data accuracy while maintaining compliance with regulations. Composed under pressure, I streamline processes, fostering effective communication and achieving organizational goals.

Overview

11
11
years of professional experience

Work History

Document Processing Specialist

Pets Best
Coolidge
04.2015 - Current
  • Review and direct incoming correspondence to the appropriate recipient as needed
  • Keep claim adjusters in the loop on pending cases, update records and make sure everything is accurate
  • Process mail for claims and finance related matters
  • Jump in on other task and responsibilities as they come up.
  • Worked with cross-functional teams to achieve goals.

Operations Coordinator

MC Marble & Granite
Phoenix
02.2014 - 09.2016
  • Assist with general office duties such as filing, scheduling, and responding to payroll-related inquiries, assist with new hires, salary changes, and coordinate with the accounting department for financial accuracy.
  • Ensured payroll records comply with state and federal regulations, preparing reports as needed.
  • Maintain employee records, tax documents, and payroll reports in an organized manner.
  • Manage employee timesheets, verify hours worked, and address discrepancies.
  • Developed a tracking system that streamlined communication between customers, providers, and the company, ensuring real-time updates on material arrivals, and improving overall workflow.

Skills

  • Collaboration and teamwork
  • Composure Under Pressure
  • Critical thinking
  • Time Management
  • Data Accuracy and Validation
  • Workflow Optimization
  • Error Detection and Correction
  • Software Proficiency

Accomplishments

  • Selected for a special project involving pop calls, demonstrating adaptability and strong performance.
  • Recognized for processing the highest number of medical records.
  • Praised by leadership as a great Huddle Master Lead, effectively guiding team discussions and collaboration.
  • Actively participated in diversity groups, contributing to a more inclusive workplace.

Timeline

Document Processing Specialist

Pets Best
04.2015 - Current

Operations Coordinator

MC Marble & Granite
02.2014 - 09.2016

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Meleny Medrano