Summary
Overview
Work History
Education
Skills
Timeline
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Melinda Shosie

TUCSON

Summary

Dedicated and dependable professional with a commitment to exceeding expectations in team support and customer service. Proficient in billing and coding, demonstrating exceptional skills in this field. Driven by a strong desire to continuously expand knowledge and advance professionally.

Overview

8
8
years of professional experience

Work History

Dental Office Receptionist

Get It Straight Orthodontics
02.2022 - 12.2023
  • Received incoming calls, answered questions, and scheduled patient appointments
  • Maintained patient charts and filing systems, locating and pulling charts for daily appointments
  • Placed calls to inform patients of changes to appointment times and other unforeseen alterations

Insurance Receptionist

Hanger Prosthetics & Orthotics
01.2018 - 07.2020
  • Supported the work of office staff by providing skilled clerical assistance
  • Resolved guest and staff issues independently by using strong organizational, conflict management and decision-making abilities
  • Set up meeting spaces, organized supporting materials and secured services such as catering for longer conferences

Receptionist-Billing

Hanger Prosthetics & Orthotics
02.2016 - 08.2018
  • Coded patient information into internal database, managed database security, and classified bills
  • Accepted incoming mail and packages and routed to appropriate staff
  • Answered telephone calls to provide information, take messages and set up appointments

Education

High School Diploma - undefined

Pueblo High School
Tucson, Arizona
05.2006

Skills

  • Patient services
  • Incoming call reception
  • Clinical support
  • Medical chart management
  • Invoice generation
  • Medical billing

Timeline

Dental Office Receptionist

Get It Straight Orthodontics
02.2022 - 12.2023

Insurance Receptionist

Hanger Prosthetics & Orthotics
01.2018 - 07.2020

Receptionist-Billing

Hanger Prosthetics & Orthotics
02.2016 - 08.2018

High School Diploma - undefined

Pueblo High School

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Melinda Shosie