Melissa Bjorklund
Florence
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
33
33
years of professional experience
Work History
Election Assistant
Pinal County Recorders Office
09.2020 - 11.2020
- Compiled company information and related material and distributed it to candidates.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Supported staff on special assignments and ad hoc projects.
- Processed incoming and outgoing mail and packages according to established procedures.
- Input data into spreadsheets and databases.
Substitute Teacher, K-12
Florence And Combs School Districts
10.2017 - 05.2019
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
- Maintained day-to-day classroom management and discipline to promote learning initiatives.
- Supervised lunchroom and recess activities.
- Provided instruction for students in core subject areas.
- Kept accurate and current attendance records and assignment sheets to maintain file compliance.
- Adapted lesson plans and student activities to meet needs of students with special learning needs.
Police Officer
City Of Minneapolis
12.1998 - 04.2014
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Talked regularly with citizens to establish rapport and become familiar presence in area.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Answered emergency calls for help from citizens and business owners.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Apprehended offenders and conducted interviews and interrogations.
- Conducted preliminary investigations at scenes of major crimes.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Gathered necessary information for court appearances and testified as witness under oath in court.
- Supervised crowds at busy events to prevent injuries and property destruction.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Issued traffic citations and electronic tickets for violations of traffic laws.
- Built excellent rapport and working relationship with community to build trust and improve upon communication.
- Utilized clear communication and interpersonal skills to build relationships with citizens.
- Responded to emergency calls to provide assistance to citizens in need.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
Administrative Assistant
Dataserv, Inc.
03.1988 - 12.1998
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Created and maintained databases to track and record customer data.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
Bachelor of Science - Business And Communications
University of Minnesota - Twin Cities
Minneapolis, MN12.1987
Skills
- Process Monitoring
- Returns Pickup
- Prepare Correspondence
- Process Validation
- Election Law
- Mail Processing
- Administrative Support
- Status Updates
- Event and Activity Planning
- Safety Protocols
- Workflow Processes
- Update Records
- Public Interaction
- Voter Registration
- Data Entry and 10-Key
- Serve Customer Needs
Timeline
Election Assistant
Pinal County Recorders Office
09.2020 - 11.2020
Substitute Teacher, K-12
Florence And Combs School Districts
10.2017 - 05.2019
Police Officer
City Of Minneapolis
12.1998 - 04.2014
Administrative Assistant
Dataserv, Inc.
03.1988 - 12.1998
Bachelor of Science - Business And Communications
University of Minnesota - Twin Cities
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