Summary
Overview
Work History
Education
Skills
Timeline
Generic

Melissa Dill

Dewey

Summary

Dedicated professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest engagement and ensure order accuracy in high-volume dining environments. Adept at fostering meaningful relationships with patients or customers, contributing to memorable experiences.

Overview

6
6
years of professional experience

Work History

Server

Cracker Barrell
06.2022 - Current
  • Learned menu items to accurately answer guest inquiries and enhance dining experience.
  • Assisted in setting up dining areas for seamless service flow.
  • Developed skills in operating POS systems for efficient order processing.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Physical Therapy Technician

Canyon Physical Therapy & Aquatic Rehabilitation
01.2021 - 05.2022


  • Monitored patient progress during therapy sessions, providing feedback to therapists for adjustments.
  • Educated patients on at-home exercises, promoting adherence to rehabilitation programs.
  • Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
  • Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
  • Assisted in the rehabilitation of patients, utilizing various therapeutic modalities such as ultrasound and electrical stimulation.

Sales Associate

Kohls Department Store
10.2019 - 12.2020
  • Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
  • Managed inventory levels, ensuring stock availability and optimal product placement.
  • Assisted in developing promotional displays to enhance product visibility and attract customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.

Restaurant Hostess

Chili's Bar and Grill
06.2019 - 09.2019
  • Greeted and seated guests promptly, ensuring positive first impressions.
  • Managed reservation system, optimizing seating arrangements for efficiency.
  • Coordinated with kitchen and service staff to ensure smooth guest experiences.
  • Handled guest inquiries and complaints professionally, improving customer satisfaction.

Education

General Studies

Home School
Dewey, Az
01.2019

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running
  • High volume dining
  • Order accuracy
  • Quality control
  • Suggestive selling
  • Tableside etiquette

Timeline

Server

Cracker Barrell
06.2022 - Current

Physical Therapy Technician

Canyon Physical Therapy & Aquatic Rehabilitation
01.2021 - 05.2022

Sales Associate

Kohls Department Store
10.2019 - 12.2020

Restaurant Hostess

Chili's Bar and Grill
06.2019 - 09.2019

General Studies

Home School

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Melissa Dill