Dedicated professional with a strong work ethic and exceptional customer service skills. Proven ability to enhance guest engagement and ensure order accuracy in high-volume dining environments. Adept at fostering meaningful relationships with patients or customers, contributing to memorable experiences.
Overview
6
6
years of professional experience
Work History
Server
Cracker Barrell
06.2022 - Current
Learned menu items to accurately answer guest inquiries and enhance dining experience.
Assisted in setting up dining areas for seamless service flow.
Developed skills in operating POS systems for efficient order processing.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Physical Therapy Technician
Canyon Physical Therapy & Aquatic Rehabilitation
01.2021 - 05.2022
Monitored patient progress during therapy sessions, providing feedback to therapists for adjustments.
Educated patients on at-home exercises, promoting adherence to rehabilitation programs.
Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
Assisted in the rehabilitation of patients, utilizing various therapeutic modalities such as ultrasound and electrical stimulation.
Sales Associate
Kohls Department Store
10.2019 - 12.2020
Delivered exceptional customer service, addressing inquiries and resolving issues promptly.
Managed inventory levels, ensuring stock availability and optimal product placement.
Assisted in developing promotional displays to enhance product visibility and attract customers.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Built relationships with customers to encourage repeat business.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Restaurant Hostess
Chili's Bar and Grill
06.2019 - 09.2019
Greeted and seated guests promptly, ensuring positive first impressions.
Managed reservation system, optimizing seating arrangements for efficiency.
Coordinated with kitchen and service staff to ensure smooth guest experiences.
Handled guest inquiries and complaints professionally, improving customer satisfaction.