Melissa Griffin
Chandler,AZ
Summary
I am a seasoned administrative professional with decades of experience providing high level support to C-Suite Executives and managing executive office operations. My professional background has led me to wear many hats, so I would consider myself not just an Executive Assistant, but also a Chaos Coordinator, Project Assassin, Time Bender, Culture Cultivator, Inefficiency Disruptor and Relationship Builder. I thrive in a collaborative partnership with my team and I believe that working toward the same mission yields the best outcomes. One quote that I strive to live by every day comes from Booker T. Washington, “Those who are the happiest are those who do the most for others.”
Overview
12
12
years of professional experience
Work History
Executive Assistant and HR Administrator
Lincoln Property Company
2023.05 - Current
- Collaboration with team leaders from offices within USA and Europe, developing agendas and planning meetings while fostering relationships with internal and external clients
- Ensure protection of and enable most effective use of CEO's and C-suite executive's time
- Business travel and calendar management for CEO and Executive Leadership Team
- Slashed payroll/benefits administration costs 25% by negotiating pricing and fees, while ensuring continuation and enhancements of services
- Created company-wide employee appreciation program to ensure all employees feel valued and appreciated
- Assess and enhance strategic objectives, pinpoint optimization opportunities, and support their successful execution
- Create and streamline high-level executive summaries
- Established and manage onboarding process for all new employees
- Overhauled standard operating procedures for all current and future administrative employees
- Oversee and manage project process, with clear communication on progress to all executive leadership and management teams
- Benefits administration
- Expert-level time management using mature, experience-based judgment, and strong communication skills, both verbal and written
- Support executives in decision-making processes by conducting research and presenting findings in clear formats
Executive Assistant and Office Manager
Erthos
2021.01 - 2022.12
- Identification of process breakdowns
and improvement of office-wide systems
and procedures - Facilitated employee training across departments
- Office Management
- Benefits / HR administration for all
employees, including onboarding - Device inventory / deployment /
maintenance management - Emotional Intelligence
- Attention to detail, problem-solving
skills, and organization - Report Preparation and Analysis
- Policy and Procedure creation and
execution - AZ Notary
- MS Office, Sharepoint, Quickbooks,
ExpensePoint, Dayforce, Certify,
Social Media, SAP Concur, Paycom,
Paychex, Expensify, and many more - Reduced spending by 20% across departments by managing office inventory, tracking supplies and placing orders to ensure smooth daily operations.
Senior Executive Assistant
Orbital Solar Services
2012.06 - 2021.05
- Executive support to Managing Partners and senior management team
- Successfully planned and executed multiple large-scale conferences, each hosting over 500 attendees and featuring well-known speakers
- Managed executives' emails and other correspondence to facilitate communication and enhance business processes
- Instituted automated expense validation protocols that eliminated errors and reduced reimbursement processing times by 40%
- Effectively managed and safeguarded sensitive and confidential data, demonstrating commitment to maintaining the utmost discretion and professionalism
- Monitored departmental budgets and identified areas for cost containment, leading to an average of 14% reduction in annual operating expenses.
- Trained junior office staff in correct procedures and reporting requirements
Education
Associate of Arts - Business Administration And Management
Schoolcraft College
Detroit, MISkills
- Identification of process breakdowns and improvement of office systems and procedures
- Staff Training
- Office Management
- Benefits / HR administration for all employees, including onboarding
- Device inventory / deployment / maintenance management
- Emotional Intelligence
- Attention to detail, problem-solving skills, and organization
- Report Preparation and Analysis
- Policy and Procedure creation and execution
- MS Office, Sharepoint, Quickbooks, ExpensePoint, Dayforce, Certify, Social Media, SAP Concur, Paycom, Paychex, Expensify, and many more
AZ Notary
Skilled professional authorized by the State of Arizona to authenticate signatures, administer oaths, and certify documents. Ensure the legality and validity of various transactions, including real estate transactions, wills, and powers of attorney. Provide a vital service in safeguarding against fraud and ensuring the integrity of legal documents.
Timeline
Executive Assistant and HR Administrator
Lincoln Property Company
2023.05 - Current
Executive Assistant and Office Manager
Erthos
2021.01 - 2022.12
Senior Executive Assistant
Orbital Solar Services
2012.06 - 2021.05
Associate of Arts - Business Administration And Management
Schoolcraft College
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