Melissa Kahlau
Gilbert
Summary
Friendly Server with record of personable and professional service. Stays on top of demands in fast-paced environments by effectively using slow periods. Maintains organized, clean, and safe work areas with diligent attention to important details. Reliable and ready to take on challenges using problem-solving and task prioritization skills to help team succeed.
Overview
8
8
years of professional experience
Work History
Server
Brio Italian Grille
Gilbert, AZ
11.2025 - Current
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Increased sales significantly by upselling higher-end products to customers.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Server
Olive Garden
Chandler, Arizona
11.2018 - Current
- Processed credit card transactions, gift cards and cash payments.
- Restocked service stations to maximize availability.
- Trained new servers in company policies, guest service standards and best practices.
- Followed safety, sanitation and food handling guidelines.
- Supported bussers with table-cleaning during high-volume shifts.
- Monitored dining area to track seating availability, service and occupancy.
Server
OKellys
Mesa, AZ
08.2025 - 01.2026
- Collaborated with kitchen staff to ensure timely delivery of food and drink orders
- Effectively managed time under pressure, balancing competing priorities during high-stress situations without sacrificing quality of service or customer satisfaction levels.
- Increased bar revenue by upselling premium drinks and recommending food pairings to guests.
- Contributed to positive team dynamics by supporting coworkers during peak periods and fostering open communication among staff members.
Education
High School -
Corona Del Sol
Tempe05.2020
Skills
- Supply Restocking
- Food Running
- Guest Engagement
- Inventory management
- Team member support
- Cleanliness Standards
- Safe Food Handling
- Cash Handling
- Allergy Awareness
- Team Collaboration
- Take-out service
- Server training
Language
English
Fluent
Timeline
Server
Brio Italian Grille
11.2025 - Current
Server
OKellys
08.2025 - 01.2026
Server
Olive Garden
11.2018 - Current
High School -
Corona Del Sol