Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Melissa Miranda

Fort Mohave

Summary

Dynamic Escrow Officer with proven expertise at Pioneer Title Agency, adept at managing complex real estate transactions and ensuring compliance with legal standards. Recognized for enhancing team efficiency and building strong client relationships, leveraging attention to detail and exceptional customer service to drive successful closings and repeat business opportunities.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Escrow Officer

Pioneer Title Agency. Inc.
11.2018 - Current
  • Managed escrow transactions from initiation to closing, ensuring compliance with legal requirements.
  • Coordinated communications between buyers, sellers, and lenders to facilitate smooth closings.
  • Reviewed and prepared settlement statements, guaranteeing accuracy in financial calculations.
  • Mentored escrow assistants on escrow processes, enhancing team efficiency and knowledge retention.
  • Analyzed title documentation to identify potential issues and mitigate risks prior to closing.
  • Implemented workflow improvements that reduced processing time for escrow transactions.
  • Developed strong relationships with real estate agents and clients, fostering trust and repeat business opportunities.
  • Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.

Personal Banker

Wells Fargo
05.2014 - 11.2018
  • Cultivated relationships with clients to assess financial needs and provide tailored banking solutions.
  • Executed daily transactions, ensuring accuracy and compliance with regulatory standards.
  • Guided clients through account options, enhancing understanding of products and services.
  • Collaborated with team members to streamline operational processes, improving overall efficiency.
  • Analyzed client accounts to identify opportunities for additional services and revenue growth.
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.

Education

Associate of Applied Science - Paralegal Studies

Mohave Community College
Bullhead City, AZ

High School Diploma -

Primavera Online Highschool
Glendale, AZ
07-2012

Skills

  • Closing document preparation
  • Title document review
  • Real estate transactions
  • Real estate closing processes
  • Notary public certification
  • Legal requirements
  • Lender relations
  • Multi-tasking capacity
  • Lender relationship management
  • Time management
  • Attention to detail
  • Customer service-focused
  • Relationship building
  • Professionalism

Certification

  • [Area of certification], [Company Name] - [Timeframe]

Timeline

Escrow Officer

Pioneer Title Agency. Inc.
11.2018 - Current

Personal Banker

Wells Fargo
05.2014 - 11.2018

Associate of Applied Science - Paralegal Studies

Mohave Community College

High School Diploma -

Primavera Online Highschool

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Melissa Miranda