Melissa Sproule
Sahuarita
Summary
Detail-oriented with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
11
11
years of professional experience
Work History
Office Manager
Dr. Raquel Mercado Sepulveda- OBGYN
Tucson, AZ
11.2022 - Current
- Streamlined patient scheduling process, enhancing clinic efficiency and reducing appointment wait times.
- Managed medical billing and coding operations, ensuring compliance with healthcare regulations and accuracy in submissions.
- Trained and mentored administrative staff, fostering a collaborative environment for improved team performance.
- Oversaw inventory management for medical supplies, maintaining optimal stock levels to support clinical operations without interruptions.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Completed bi-weekly payroll for 10 employees.
- Administered patient care, including vital sign checks and medical history documentation.
- Assisted physicians during examinations, ensuring efficient patient flow and comfort.
- Managed appointment scheduling and patient follow-up communications to enhance service delivery.
- Coordinated laboratory tests, obtaining specimens and processing results for timely analysis.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Surgery Coordinator
American Vision Partners
Tucson, AZ
07.2015 - 11.2022
- Coordinated surgical schedules and ensured efficient patient flow across multiple clinics.
- Managed pre-operative documentation and verified insurance authorizations for procedures.
- Liaised between surgeons, patients, and medical staff to facilitate clear communication.
- Developed process improvements to streamline patient intake and reduce wait times.
- Streamlined communication between surgeons, patients, and hospital staff for seamless surgery coordination.
- Meticulously maintained surgeon''s calendars, allowing them to focus on providing excellent patient care without administrative distractions or interruptions.
- Assisted surgeons during complex procedures, ensuring optimal support and efficiency.
- Prepared and maintained surgical instruments, adhering to strict sterilization protocols.
- Collaborated with nursing staff to coordinate patient care and streamline surgical processes.
Education
Medical Assitant - Health Care
Tucson College
Tucson, AZ09-2012
Skills
- Strong work ethic
- Effective multitasking
- Professional telephone etiquette
- Attention to detail focus
- Critical thinking
- Medical practice operations
- Organizational skills development
- Medical terminology
- Payroll and budgeting
Languages
Spanish
Native or Bilingual
Timeline
Office Manager
Dr. Raquel Mercado Sepulveda- OBGYN
11.2022 - Current
Surgery Coordinator
American Vision Partners
07.2015 - 11.2022
Medical Assitant - Health Care
Tucson College