Melissa Vargas
Glendale
Summary
Dynamic professional with a proven track record at the State of Arizona Department of Economic Security. Expert in problem-solving and decision-making, with excellent communication skills. Adept at managing time efficiently and fostering teamwork. Successfully enhanced operational efficiency by 20% through innovative solutions and collaboration.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
3
3
years of professional experience
Work History
Lead BES
State of Arizona Department of Economic Security
12.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Vocational - Nursing
Career Care Institute
Moreno Valley, CA08-2019
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Multitasking
- Excellent communication
- Organization and time management
- Problem resolution
- Decision-making
Accomplishments
- Supervised team of 27 staff members.
- Achieved correct QC by introducing Case Reads for Eligibility Worker tasks.
- Documented and resolved correct dollar amount errors which led to Correct QC reads at the Federal level.
Timeline
Lead BES
State of Arizona Department of Economic Security
12.2022 - Current
Vocational - Nursing
Career Care Institute
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