- Outdoor Recreation
- Watching Movies and TV Shows
- Gym Workouts
- Photography
- Going out to eat
- Animals
- Boogie Boarding
Melody Holland
Gilbert,AZ
Summary
A dynamic and detail-oriented Biomedical Science graduate with a unique blend of rigorous scientific training and extensive, customer-facing leadership experience. Proven ability to thrive in both high-precision laboratory environments and fast-paced, community-centered roles. An exceptional communicator and quick learner who excels at managing multi-task operations, resolving client needs with empathy, and coordinating team logistics. Eager to bring a well-rounded, growth-oriented mindset and a strong work ethic to a dynamic team that values excellence and human connection.
Overview
5
5
years of professional experience
Work History
Campus Recreation Front Desk Supervisor
Northern Arizona University Campus Recreation
S San Francisco St, Flagstaff, AZ 86011
11.2023 - 07.2026
- Supervised front desk operations, ensuring exceptional customer service and efficient facility management.
- Trained and mentored staff, promoting adherence to policies and enhancing team performance.
- Resolved guest inquiries and complaints effectively, fostering positive campus experiences.
- Monitored facility usage and maintenance needs, ensuring a safe environment for patrons.
Lead Microbiology Laboratory Technician
NAU Biology Sciences Department
S San Francisco St, Flagstaff, AZ 86011
07.2024 - 05.2026
- Performed downstream molecular biological techniques, including DNA/RNA extraction, PCR assay preparation, Master mix formulation, and gel electrophoresis.
- Managed weekly operational schedules and auditing lab readiness; trained and supervised student technicians to enforce quality assurance, biosafety compliance, and error-free workflow execution.
- Prepared and sterilized growth media, chemical reagents, and laboratory equipment while managing autoclave sterilization and biosafety waste protocol.
Student Peer Mentor
Northern Arizona University Peer Jacks Mentoring
S San Francisco St, Flagstaff, AZ 86011
08.2023 - 08.2024
- Facilitated peer-led study sessions, enhancing academic engagement and collaboration among students.
- Provided guidance on time management strategies, improving student productivity and success rates.
- Developed educational resources to assist peers in navigating university policies and procedures.
- Coordinated mentorship programs, fostering a supportive community for diverse student populations.
Senior Food and Beverage Server
Grandview Terrace Health & Rehabilitation Center (Sun Health)
14505 W Granite Valley Dr, Sun City West, AZ 85375
09.2021 - 07.2022
- Delivered exceptional dining experiences by providing attentive and personalized service to residents.
- Collaborated with kitchen staff to ensure timely and accurate meal delivery to residents.
- Assisted in menu planning, accommodating dietary restrictions and preferences of residents.
- Maintained cleanliness and organization of dining areas, enhancing overall guest satisfaction.
- Gathered resident feedback to improve menu offerings and dining experience continuously.
Education
Bachelor of Science - B.S. in Biomedical Science Minor in Psychology
Northern Arizona University
Flagstaff, AZ08-2026
Skills
Core Skills
Technical & Lab
- DNA extraction
- PCR techniques
- Aseptic technique
- Gel electrophoresis
Leadership & Management
- Staff supervision
- Training and mentoring
- Conflict management
- Team leadership qualities
Professional & Interpersonal
- Strong communication skills
- Reliability and punctuality
- Exceptional customer service
- Active learning
Interests
Timeline
Lead Microbiology Laboratory Technician
NAU Biology Sciences Department
07.2024 - 05.2026
Campus Recreation Front Desk Supervisor
Northern Arizona University Campus Recreation
11.2023 - 07.2026
Student Peer Mentor
Northern Arizona University Peer Jacks Mentoring
08.2023 - 08.2024
Senior Food and Beverage Server
Grandview Terrace Health & Rehabilitation Center (Sun Health)
09.2021 - 07.2022
Bachelor of Science - B.S. in Biomedical Science Minor in Psychology
Northern Arizona University