Melvin Orji
Gilbert,AZ
Summary
Experienced Senior Accessibility Manager that is committed to creating inclusive digital environments that empower all users, regardless of ability. My expertise spans across leading comprehensive accessibility initiatives, developing and implementing accessibility policies, and collaborating with cross-functional teams to ensure compliance with WCAG standards and other regulatory requirements. I excel in driving accessibility audits, conducting user research, and providing training to foster a culture of inclusivity within organizations. My passion for accessibility is matched by my technical proficiency and strategic vision, enabling me to deliver solutions that enhance user experience while meeting business objectives. I am dedicated to advocating for users with disabilities and continually advancing accessibility best practices.
Overview
7
7
years of professional experience
Work History
Senior Associate
Paychex Inc
05.2022 - Current
- Implemented digital accessibility initiatives for 250+ clients, ensuring compliance with ADA and WCAG standards.
- Collaborated with cross-functional teams to drive successful completion of complex projects within deadlines.
- Generated comprehensive accessibility reports, offering insights for management decision-making
- Provided personalized online training sessions to clients, guiding them in making their digital platforms accessible.
- Conducted audits and resolved accessibility issues to enhance user experience for individuals with disabilities.
Senior Accessibility Manager
Innov8ive Solutions
01.2022 - 01.2024
- Conducted QA activities, tested process flows and implemented accessibility solutions.
- Conducted user testing with individuals with disabilities to gather feedback and enhance usability.
- Stayed updated on the latest developments in web accessibility guidelines, laws, and technologies (e.g., WCAG, Section 508, ADA).
- Utilized accessibility evaluation tools like WAVE, Axe, and JAWS to assess and improve web
content. - Provided training and resources to staff on accessibility standards and best practices.
Advertising and Marketing Specialist
Majorel
08.2021 - 04.2022
- Crafted inclusive advertising and marketing campaigns, ensuring accessibility for diverse audiences.
- Developed website content adhering to WCAG guidelines, enhancing usability for individuals with
disabilities. - Analyzed web metrics to assess accessibility performance and optimize digital content accordingly.
- Implemented SEO strategies to improve accessibility and visibility of digital assets.
- Created accessible marketing materials to promote product awareness and engagement.
Client Success Manager
ADP
04.2018 - 02.2020
- Applied knowledge of accessibility principles to enhance user experience of payroll software.
- Advised management and employees on accessibility best practices, resolving accessibility-related inquiries.
- Ensured compliance with accessibility regulations, including ADA and Section 508 standards.
- Collaborated with auditors to verify accessibility compliance of payroll systems and processes.
- Developed and implemented internal controls for accessibility testing and compliance monitoring.
Management Trainee
Enterprise
06.2017 - 03.2018
- Developed customer-centric communication strategies, ensuring accessibility in service delivery.
- Conducted market research to identify accessibility needs and preferences of target customers.
- Assisted in implementing accessibility initiatives to enhance customer satisfaction and loyalty
Education
Bachelors Of Arts Communications -
Benedictine University
Mesa, AZSkills
- Proficient in ADA and WCAG accessibility standards
- Tech expert with the following tools: ANDI, CCA, WAVE, AXE DEV TOOL PRO, Common Look PDF, Common Look Validator, Zoom Text, Sort Site, SPSS, NVDA, JAWS, Voice Over, Dragon Naturally Speaking
- Strong communication skills for providing training and guidance
- Analytical skills for conducting audits and resolving issues
- Collaboration with development teams for integrating accessibility features
- Experience in analyzing web metrics and implementing SEO strategies
- Creativity in crafting inclusive advertising and marketing campaigns
- Attention to detail in creating accessible digital content
- Knowledge of internal controls and compliance monitoring for accessibility
Timeline
Senior Associate
Paychex Inc
05.2022 - Current
Senior Accessibility Manager
Innov8ive Solutions
01.2022 - 01.2024
Advertising and Marketing Specialist
Majorel
08.2021 - 04.2022
Client Success Manager
ADP
04.2018 - 02.2020
Management Trainee
Enterprise
06.2017 - 03.2018
Bachelors Of Arts Communications -
Benedictine University
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